Cloud Support Executive

3 weeks ago


Mumbai, India Antraweb technology Full time

**Responsibilities**:

- Respond to customer inquiries and resolve technical issues related to cloud computing services such as Amazon Web Services, Microsoft Azure, or Google Cloud Platform.
- Collaborate with the engineering team to identify and report product bugs and provide feedback on product improvements.
- Maintain up-to-date knowledge of cloud technologies and industry trends, and proactively suggest ways to improve service offerings and customer experience.
- Work with cross-functional teams to ensure customer satisfaction, and provide timely and accurate reports to management regarding customer support issues and resolutions.

**Requirements**:

- Bachelor's degree in Computer Science, Information Technology, or related field.
- Prior experience in cloud support, network administration, or software engineering is preferred.
- Knowledge of cloud computing technologies and services such as Amazon Web Services, Microsoft Azure, or Google Cloud Platform.
- Experience with troubleshooting and resolving issues related to cloud computing infrastructure, storage, and networking.
- Ability to work flexible hours and adapt to a fast-paced, constantly evolving work environment.

**Job Types**: Full-time, Regular / Permanent

**Salary**: ₹10,000.00 - ₹13,000.00 per month

**Benefits**:

- Health insurance

Ability to commute/relocate:

- Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- total work (preferred)



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