Trial Patient Payment Associate Ii

4 weeks ago

Mumbai, India Thermo Fisher Scientific Full time

At Thermo Fisher Scientific, you’ll discover meaningful work that makes a positive impact on a global scale. Join our colleagues in bringing our Mission to life - enabling our customers to make the world healthier, cleaner and safer. We provide our teams with the resources needed to achieve individual career goals while taking science a step beyond through research, development and delivery of life-changing therapies. With clinical trials conducted in 100+ countries and ongoing development of novel frameworks for clinical research through our PPD clinical research portfolio, our work spans laboratory, digital and decentralized clinical trial services. Your determination to deliver quality and accuracy will improve health outcomes that people and communities depend on - now and in the future.

**Summarized Purpose**:
Provides administrative, reporting, contractual and financial support to the department related to the processing of payments to investigative sites. Responsibilities include data compilation, issue/risk resolution, and ensuring adherence to contractual guidelines and country regulations.

**Key responsibilities**:

- Compiles data from multiple sources to generate payments to sites in accordance with procedural documents and site contracts.
- Ensures adherence to country-specific regulations which affect and impact ability to pay. Manages payment responsibilities and workflow to meet contracted timelines and project deliverables.
- Builds and manages relationships with study sites and interface, on occasion, with clients for payment-specific issues.
- Responds to study-related escalations and resolves payment-related findings. Escalates project risks appropriately.
- Trains study teams on site payment processes, including setting expectations around site payments' requirements and deliverables.
- May process investigator payments in middleware and financial system; manage refunds, credit notes, late payment fees, pre-payments or investigator meeting reimbursements.
- May build and enter budgets and SVTs; work on transparency reporting; perform study reconciliations; manage and maintain investigator funds tracker for studies transitioned to site payments.

**Keys to Success**:
**Education and Experience**:
**Bachelor's degree**:
Technical positions may require a certificate.

Previous experience that provides the knowledge, skills, and abilities to perform the job (comparable to at least 2 years).

**Knowledge, Skills and Abilities**:

- Solid interpersonal skills and strong attention to detail
- Capable of handling multiple timeline sensitive tasks efficiently and effectively
- Flexible and able to reprioritize workload to meet changing project needs
- Solid digital literacy, proficient in MS Word and Excel; preferred experience using CTMS, EDC, or financial systems
- Capable of working independently and as a team member
- Sold communication skills, which includes English language (oral, written) and other languages would be an advantage (where applicable)
- Capable of extracting pertinent information from study documentation such as protocol, contracts, budgets, etc. and perform applicable data entry of said documents
- Familiarity with ICH Good Clinical Practices, Country Regulatory and/or applicable tax regulations, etc. for all aspects of project implementation, execution, and closeout
- Capable of effectively analyzing project specific data/systems to ensure accuracy and efficiency

**Benefits**:
We offer competitive remuneration, annual incentive plan bonus, healthcare, and a range of employee benefits. Thermo Fisher Scientific offers employment with an innovative, forward-thinking organization, and outstanding career and development prospects. We offer an exciting company culture that stands for integrity, intensity, involvement, and innovation

Our Mission is to enable our customers to make the world healthier, cleaner and safer. Watch as our colleagues explain 5 reasons to work with us. As one team of 100,000+ colleagues, we share a common set of values - Integrity, Intensity, Innovation and Involvement - working together to accelerate research, solve complex scientific challenges, drive technological innovation and support patients in need. #StartYourStory with PPD, part of Thermo Fisher Scientific, where diverse experiences, backgrounds and perspectives are valued.

Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.

**Accessibility/Disability Access**:

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