Trial Patient Payment Associate Iii

5 months ago

Mumbai Maharashtra, India Thermo Fisher Scientific Full time

At Thermo Fisher Scientific, you’ll discover meaningful work that makes a positive impact on a global scale. Join our colleagues in bringing our Mission to life - enabling our customers to make the world healthier, cleaner and safer. We provide our teams with the resources needed to achieve individual career goals while taking science a step beyond through research, development and delivery of life-changing therapies. With clinical trials conducted in 100+ countries and ongoing development of novel frameworks for clinical research through our PPD clinical research portfolio, our work spans laboratory, digital and decentralized clinical trial services. Your determination to deliver quality and accuracy will improve health outcomes that people and communities depend on - now and in the future.

Our goal-driven teams combine and deliver centralized support and solutions for the clinical trials, collaborating to improve processes, cycle and flexibility. We partner with our sites, businesses and colleagues around the world to decrease startup timelines and exceed expectations.
- Discover Impactful Work:
Provides senior administrative, reporting, contractual and financial support to the department related to the processing of payments to investigative sites. Responsibilities include data compilation, issue/risk resolution, ensuring adherence to contractual guidelines and country regulations, and providing training and guidance to junior team members. Compile data from multiple sources to generate payments to sites in accordance with procedural documents and site contracts.
- A day in the Life:
- Ensures adherence to country-specific regulations which affect and impact ability to pay. Manages payment responsibilities and workflow to meet contracted timelines and project deliverables.
- Builds and leads relationships with study sites and interface, on occasion, with clients for payment-specific issues.
- Responds to study-related escalations and resolves payment-related findings. Raises project risks appropriately.
- Trains study teams on site payment processes, including setting expectations around site payments' requirements and deliverables.
- May process investigator payments in middleware and financial system; manage refunds, credit notes, late payment fees, pre-payments or investigator meeting reimbursements.
- May build and enter budgets and SVTs; work on transparency reporting; perform study reconciliations; lead and maintain investigator funds tracker for studies transitioned to site payments.
- As a senior team member, assists in providing training, guidance, and review to junior team members.
- Keys to Success:
**Education**
- High / Secondary school diploma or equivalent and relevant formal academic / vocational qualification / Bachelor's degree preferred Technical positions may require a certificate.

**Experience**
- Previous experience that provides the knowledge, skills, and abilities to perform the job (comparable to at least 6 years).
- In some cases an equivalency, consisting of a combination of appropriate education, training and/or directly related experience, will be considered sufficient for an individual to meet the requirements of the role.

**Knowledge, Skills, Abilities**
- Strong organizational skills and strong attention to detail
- Proven ability to handle multiple timeline sensitive tasks efficiently and effectively
- Flexible and able to reprioritize workload to meet changing project needs
- Strong computer skills, proficient in MS Word and Excel; preferred experience using CTMS, EDC, or financial systems
- Capable of working independently and as a team member, promoting strong team approach and serving as a role model to others
- Effective communication skills, which includes English language (oral, written) and other languages would be an advantage (where applicable)
- Demonstrated ability to extract pertinent information from study documentation such as protocol, contracts, budgets, etc. and perform applicable data entry of said documents
- Strong ability to effectively analyze project specific data/systems to ensure accuracy and efficiency
- Good understanding of ICH Good Clinical Practices, Country Regulatory and/or applicable tax regulations, etc. for all nonclinical/clinical aspects of project implementation, execution, and closeout
- Capable of mentoring and training junior team members
- Demonstrated ability to effectively analyze project specific data/systems to ensure accuracy and efficiency
- Working EnvironmentThermo Fisher Scientific values the health and wellbeing of our employees. We support and encourage individuals to create a healthy and balanced environment where they can thrive. Below is listed the working environment/requirements for this role:

- Able to communicate, receive, and understand information and ideas with diverse groups of people in a comprehensible and reasonable manner.
- Able to work upright and stationary for typical working hours.
- Ability t

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