Associate Commercial Loan Servicing Representative

2 months ago

Bengaluru Karnataka, India Wells Fargo Full time

**About this Role**:
Wells Fargo is seeking a Associate Commercial Loan Servicing Representative.

The DSCR Triggers Team is responsible for processing all the loans having triggers mentioned in the loan documents and escalating the test result to Asset Managers. DSCR Triggers are processed by the Servicer during the life of the loan. e.g. Springing Lockbox, Springing Waterfall Change and Springing Management Control etc. The trigger test results of DSCR are notified to the Asset managers, Credit analyst and PSR Consultants using Variance analysis.

**In this role, you will**:

- Support servicing commercial real estate, construction loans and problem loans
- Identify ways to improve loan processing within established procedures
- Perform routine administrative, transactional, operational, and customer support tasks
- Enter data, process payments and loan coding changes, monitor, research and correct exception reports, audit the system of record, and process cash management transactions
- Receive direction from supervisors, and escalate non-routine client concerns to experienced individuals
- Interact with internal and external customers to respond to the raised concerns as well as determine appropriate course of action
- Serve as an intermediary between parties to resolve disputed matters, negotiates, and enact settlements accordingly

**Required Qualifications**:

- 6+ months of Commercial Loan Servicing experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

**Desired Qualification**:
**Responsibilities**:
Analyze the property's financial statements and spread financial information, perform various adjustments inline with various loan documents.

Duties may include: Monitor and review loan specific trigger events to ensure appropriate action is taken to meet required deadlines. Manage and /or escalate complex issues that will include some decision making on the Asset Managers part. Research and resolve any discrepancy, and also work with all applicable functional business units to ensure compliance with loan documents. Develop personal technical skills by completing appropriate training courses and satisfy the annual required training hour minimum. Perform other duties and ad-hoc work projects as assigned by management.
- Strong accountancy concepts
- Good communication and interpersonal skills.
- Analyze and interpret financial information.
- Good problem solving and analytical skills.
- Quick learner and ability to adapt to change.
- Demonstrate good team player qualities.
- Flexible to work different shifts as per the business requirement.
- Demonstrates/maintains professional conduct under all circumstances
- Strong analytical skills
- Good knowledge of accounting and corporate financial accounting system.
- Good understanding of financial ratios would be an added advantage.
- Good knowledge on GAAP Accounting / International Financial Reporting Standards. Ability to read & interpret financial statements.
- Consistent performance w.r.t all key deliverables

**Posting End Date**:
**Job posting may come down early due to volume of applicants.**

**We Value Diversity**

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.

**Applicants with Disabilities**

**Drug and Alcohol Policy**

Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.

**Wells Fargo Recruitment and Hiring Requirements**:
a. Third-Party recordings are prohibited unless authorized by Wells Fargo.

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.

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