Product & Process Trainer

4 weeks ago


New Delhi, India Aimlay Pvt Ltd Full time

Lead Training Delivery (New Hire / Upskilling / Cross Training / Refresher Training)
- Lead a Team of Trainers.
- Evaluate Trainers and provide feedback to improve performance and facilitation
- Responsible for Trainer Grooming & Endorsement on Platform / Technical Skills
- Identify projects to improve training effectiveness for new hires impacting throughout, attrition & other key deliverables
- Manage the team members aligned from a career perspective
- Motivate and Mentor the trainees to deliver against KPIs as per business requirements
- Manage escalations with required inputs to client and feedback to the team
- Ensure functional requirements for Internal & External Audits are met from Product/Process standpoint
- Planning & Forecasting training requirements for assigned business accounts
- Review Existing Training Materials and Identify need for updating the same. Should be able to create new content as and when necessary

**REQUIRED QUALIFICATIONS**:

- Graduate in any stream.
- **Prior experience of Teacher (PREFERABLE)**:

- Prior experience in eCommerce industry preferred
- Excellent verbal, written and interpersonal communication skills;
- Outstanding skills and dedication to providing exceptional solutions.
- Must be self-motivator and self-starter.
- Focus on quality and resolutions.
- Solid time management skills.
- Creative ability, writing proficiency and visual graphics design ability;

**Job Types**: Full-time, Regular / Permanent

**Salary**: ₹25,000.00 - ₹30,000.00 per month

**Benefits**:

- Cell phone reimbursement
- Leave encashment
- Provident Fund

Schedule:

- Fixed shift

Supplemental pay types:

- Performance bonus
- Quarterly bonus

Ability to commute/relocate:

- Rohini, New Delhi - 110085, Delhi: Reliably commute or planning to relocate before starting work (required)

Application Question(s):

- Comfortable for Rohini Sec 24 Location

**Experience**:

- Teaching: 4 years (required)

**Language**:

- English (required)

Application Deadline: 15/01/2023
Expected Start Date: 16/01/2023



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