Sales Executive

4 months ago


Salt Lake Kolkata West Bengal, India Shree Ji Steel Private Limited Full time

Shree Ji Steel Private Limited is the leading player and quickest growing manufacturer, trader and exporter firm in the iron and steel industry. We’re on a mission to revolutionize the market with our innovative solutions. Join us to be a part of a dynamic team that values creativity, strategic thinking, and data-driven results and looking for a creative and data-driven Telesales Representative to join our team and help us grow our brand’s presence.

**Job summary **:As a Telesales Representative, you will be responsible for reaching out to potential customers over the phone, understanding their needs, and promoting our products/services. Your goal will be to build relationships, generate leads, and contact potential and existing customers to introduce them to our products and services, answer their questions, and close deals.

**Responsibilities**:

- Prospect for new leads and identify sales opportunities
- Make outbound calls to introduce our company's products and services
- Build rapport with potential customers and understand their needs
- Deliver clear and concise presentations about our offerings
- Answer customer questions and address their concerns
- Overcome objections and negotiate deals to close sales
- Process orders and ensure accurate data entry
- Maintain a positive and professional demeanor at all times
- Track and report on call activity and sales performance
- Contribute to a positive and collaborative team environment
- Maintain accurate records of all sales activities in the CRM system.
- Follow up with customers to ensure satisfaction and identify upselling opportunities.
- Stay updated on product knowledge and market trends to provide accurate information to customers.
- Handle customer objections and concerns professionally and courteously.

**Requirements**:

- Proven experience in telesales, customer service, or a similar role.
- Excellent communication and interpersonal skills.
- Ability to persuade and negotiate effectively.
- Strong organizational and time management skills.
- Comfortable working in a fast-paced environment.
- Proficient in using CRM software and Microsoft Office.
- Bachelor’s degree or equivalent (business-related fields preferred).

**Job Types**: Full-time, Permanent

**Benefits**:

- Provident Fund

Schedule:

- Day shift
- Fixed shift

**Education**:

- Bachelor's (required)

**Experience**:

- Sales: 2 years (required)

Work Location: In person


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