Back Office Operations Executive
7 months ago
Job Title: Back Office Operations Executive
Job Summary:
Key Responsibilities:
Data Management:
Accurately input, update, and maintain data in databases and systems.
Ensure data integrity and security.
Generate reports and analyze data to support decision-making processes.
Administrative Support:
Perform a variety of administrative tasks such as managing correspondence, filing documents, and maintaining records.
Assist in the preparation of reports and presentations.
Communication and Coordination:
Collaborate with different departments to ensure seamless information flow.
Respond to internal and external inquiries in a timely and professional manner.
Coordinate with vendors and external partners as needed.
Process Improvement:
Identify opportunities for process improvement and efficiency within the back-office operations.
Implement best practices to streamline workflow and enhance productivity.
Mapping & Allocation:
Rider Allocation
Implement and monitor of the Riders.
Mapping
Customer Support
WhatsApp Handling
Documentation and Compliance:
Maintain accurate and up-to-date documentation of back-office processes and procedures.
Ensure compliance with company policies and regulatory requirements.
Problem Resolution:
Address and resolve operational issues in a timely and effective manner.
Collaborate with team members & Riders troubleshoot and find solutions to challenges.
Qualifications and Skills:
Bachelor's degree in Business Administration, Management, or a related field. / Graduate
Proven experience in Logistics is preferred
Strong organizational and multitasking abilities.
Excellent communication and interpersonal skills.
Detail-oriented with a focus on accuracy and quality.
Ability to work both independently and collaboratively in a team environment.
Problem-solving and analytical skills.
Additional Information:
This position may require occasional overtime or flexibility in working hours based on operational needs.
**Job Types**: Full-time
**Salary**: ₹10,000.00 - ₹15,000.00 per month
Schedule:
Day shift
Rotational shift
**Education**:
- Higher Secondary(12th Pass) (preferred)
**Experience**:
- total work: 1 year (preferred)
Work Location: In person
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