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Front Desk Receptionist

1 month ago

Mumbai, India Truefitt and Hill pvt ltd Full time

Responsibilities:

- Greet all visitors, clients, and employees in a friendly and professional manner. Create a positive first impression by providing a warm welcome and directing them to the appropriate person or department.
- Manage the organization's main phone line by answering incoming calls, addressing inquiries, and directing calls to the appropriate individual or department. Take accurate messages and ensure timely communication.
- Manage appointment schedules for meetings, conferences, and other events. Coordinate with employees to ensure efficient use of meeting rooms and resources.
- Register and log visitors, issue visitor badges, and notify the relevant employee of their arrival. Ensure security protocols are followed for all incoming guests.
- Receive and distribute incoming mail, packages, and deliveries. Organize outgoing mail and packages, ensuring proper postage and documentation.
- Assist with various administrative tasks, including photocopying, scanning, filing, and data entry. Provide support to different departments as needed.
- Ensure the reception area is clean, organized, and well-maintained at all times. Display relevant informational materials for visitors.
- Relay messages and information between employees, departments, and external parties in a timely and accurate manner. Use effective communication skills to handle inquiries and requests.
- Address minor issues and concerns of visitors, clients, or employees, and escalate more complex matters to the appropriate personnel.
- Operate and manage office equipment, such as phones, intercom systems, and possibly digital signage. Troubleshoot minor technical issues or coordinate with IT support.
- Maintain visitor logs, call records, and other relevant documentation. Ensure confidentiality and security of sensitive information.
- Handle multiple tasks simultaneously, such as answering calls, welcoming visitors, and assisting with administrative tasks, while maintaining a positive attitude.

**Salary**: ₹20,000.00 - ₹30,000.00 per month

**Benefits**:

- Health insurance
- Leave encashment
- Paid sick time
- Provident Fund

Schedule:

- Day shift

Ability to commute/relocate:

- Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- Front desk: 3 years (preferred)

**Language**:

- Fluent English (preferred)

**Speak with the employer**
+91 8657880939

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