Payroll Associate

5 months ago

Noida Uttar Pradesh, India PrismHR Full time

**Essential Duties and Responsibilities**:

- Provide a complete and successful implementation for our clients
- Consult with Clients to determine technology needs
- Subject matter expert with our software
- Manages multiple client implementations
- Acts as a liaison between internal stakeholders
- Responsible for developing and executing implementation project plans
- Maintains ClientSpace (CRM) by updating milestones, tasks, and other related items
- Works with Business Consultant to initiate the Client Implementation process
- Reviews and audits Client data to ensure accuracy
- Remain up to date on industry regulations and best practices to provide guidance to Clients
- Provides training on how to navigate the products and software
- Deliver results on time and ensure client product adoption for success with our software
- Responsible for understanding our Service Types and Service Model to better facilitate Client transition to the ongoing Service Model
- Create client advocates
- ensures client is happy and willing to provide a reference to future clients
- Service agreement compliance
- Ensure all contract terms and conditions are adhered to
- Ensure all schedule A line items are properly invoiced
- Yearly audit of all CSA and Benefits
- Lead onboarding for all new business
- Update client shells as needed
- Client relations activities
- Client point of contact for inquiries and support
- Issuance and management of Certificates of Insurance
- Manage and distribute Certificates of Insurance during annual renewal
- Facilitate meetings or conference calls
- Worksite location approvals and class code endorsements
- Act as liaison between client and workers compensation carrier for worksite locations and compliance
- Audit worksite locations to ensure reporting is done properly
- Weekly payroll and workers compensation code analysis
- Ability to report any outliers to manager and update models to account for trend changes

**Knowledge, Skills, and Abilities**:

- HR, PEO, EOR or Payroll Outsourcing industry knowledge
- Experience with HRIS, Payroll, CRM software
- Knowledge of local, state, and federal laws and regulations as it relates to payroll, time and labor management
- Analytical and problem-solving skills
- Time management skills
- Project management skills
- Excellent written and verbal communications
- Ability to learn technology quickly
- Passion for overall customer success
- Knowledge of Prism software

**Education & Experience**:

- Bachelor's Degree in business or management
- 0-2 years related experience required

**Diversity, Equity and Inclusion Program/Affirmative Action Plan**:
We have transformed our company into an inclusive environment where individuals are valued for their talents and empowered to reach their fullest potential. At PrismHR, we strive to continually lead with our values and beliefs that enable our employees to develop their potential, bring their full self to work, and engage in a world of inclusion.

The Company is committed to complying with all applicable laws providing equal employment opportunities. This commitment applies to all persons involved in the operations of the Company and prohibits unlawful discrimination by any employee of the Company, including supervisors and co-workers.

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