Customer Support Executive

3 days ago


Pune Maharashtra, India Intrelsys Consulting Full time

Job description

**Job Title: Customer Support Advisor**

Location: The Co-Work, Rushub Bizz Bay, Kharadi, Pune

Key Responsibilities:

- Address customer inquiries and resolve issues in a timely and professional manner.
- Understand customer needs and provide accurate information and solutions.
- Escalate unresolved issues to appropriate teams when necessary.
- Maintain records of customer interactions, transactions, and feedback.
- Contribute to team performance and support business goals.

Key Requirements:

- Fluency in English: Must meet Vasant 6 level or above.
- Education: Bachelor’s Degree in any field.
- Strong customer service skills and a passion for helping others.
- Motor Insurance Background
- Previous experience in customer service roles and any Insurance background

What We Offer:

- Salary: ₹28,000 to ₹40,000 CTC per month, based on experience and qualifications.
- Vibrant, dynamic, and supportive work environment.
- Opportunities for growth and professional development within a global company.
- Comprehensive training to enhance your customer service skills

Pay: ₹20,000.00 - ₹35,000.00 per month

**Benefits**:

- Flexible schedule
- Health insurance
- Paid time off

Schedule:

- Morning shift

Application Question(s):

- Are you comfortable with the current Pune Location
- Current CTC ?
- Current ECTC ?
- Notice Period ?
- Are you comfortable for voice BPO position

**Education**:

- Diploma (required)

**Experience**:

- total work: 1 year (required)
- BPO: 1 year (required)

**Location**:

- Pune, Maharashtra (required)

Work Location: In person

Pay: ₹20,000.00 - ₹30,000.00 per month

Schedule:

- Day shift

Application Question(s):

- Rate yourself out of 10 in English communication:

- Current ctc
- Expected CTC
- Notice Period
- Are you willing to attend the face to face interview on coming week

**Experience**:

- Customer support(voice): 1 year (required)

**Location**:

- Pune, Maharashtra (required)

Willingness to travel:

- 100% (required)

Work Location: In person



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