Customer Support Executive
3 days ago
Job description
**Job Title: Customer Support Advisor**
Location: The Co-Work, Rushub Bizz Bay, Kharadi, Pune
Key Responsibilities:
- Address customer inquiries and resolve issues in a timely and professional manner.
- Understand customer needs and provide accurate information and solutions.
- Escalate unresolved issues to appropriate teams when necessary.
- Maintain records of customer interactions, transactions, and feedback.
- Contribute to team performance and support business goals.
Key Requirements:
- Fluency in English: Must meet Vasant 6 level or above.
- Education: Bachelor’s Degree in any field.
- Strong customer service skills and a passion for helping others.
- Motor Insurance Background
- Previous experience in customer service roles and any Insurance background
What We Offer:
- Salary: ₹28,000 to ₹40,000 CTC per month, based on experience and qualifications.
- Vibrant, dynamic, and supportive work environment.
- Opportunities for growth and professional development within a global company.
- Comprehensive training to enhance your customer service skills
Pay: ₹20,000.00 - ₹35,000.00 per month
**Benefits**:
- Flexible schedule
- Health insurance
- Paid time off
Schedule:
- Morning shift
Application Question(s):
- Are you comfortable with the current Pune Location
- Current CTC ?
- Current ECTC ?
- Notice Period ?
- Are you comfortable for voice BPO position
**Education**:
- Diploma (required)
**Experience**:
- total work: 1 year (required)
- BPO: 1 year (required)
**Location**:
- Pune, Maharashtra (required)
Work Location: In person
Pay: ₹20,000.00 - ₹30,000.00 per month
Schedule:
- Day shift
Application Question(s):
- Rate yourself out of 10 in English communication:
- Current ctc
- Expected CTC
- Notice Period
- Are you willing to attend the face to face interview on coming week
**Experience**:
- Customer support(voice): 1 year (required)
**Location**:
- Pune, Maharashtra (required)
Willingness to travel:
- 100% (required)
Work Location: In person
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