Assistant - Customer Service - ERP System
1 month ago
Assistant - Customer Service
Job description
- Assist with order processing and communication with suppliers regarding orders
**Responsibilities**:
- Assist in processing purchase orders and sales orders
- Update ERP system with order status
- Communication with vendors regarding orders and shipments
- Follow up with Vendors for delivery ETAs and order statuses when required
- Review customer order status reports and track ETA’s
- Assist in issue resolution with customers and vendors as needed
Qualifications:
- Prior experience processing orders
- Understanding of vendor payment terms and purchasing processes
- Experience dealing with order status and updating/data entry in ERP systems
- Proficient in Microsoft Office
- Ability to work autonomously
- Excellent written and verbal communication skills
- Strong attention to detail
**Job Types**: Full-time, Permanent
Pay: From ₹35,000.00 per month
**Benefits**:
- Health insurance
- Work from home
Day range:
- Monday to Friday
Shift:
- Day shift
**Experience**:
- total work: 4 years (preferred)
Work Location: In person
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