Assistant - Customer Service - ERP System

1 month ago


Anna Nagar East Chennai Tamil Nadu, India Guardian management services Full time

Assistant - Customer Service

Job description
- Assist with order processing and communication with suppliers regarding orders

**Responsibilities**:

- Assist in processing purchase orders and sales orders
- Update ERP system with order status
- Communication with vendors regarding orders and shipments
- Follow up with Vendors for delivery ETAs and order statuses when required
- Review customer order status reports and track ETA’s
- Assist in issue resolution with customers and vendors as needed

Qualifications:

- Prior experience processing orders
- Understanding of vendor payment terms and purchasing processes
- Experience dealing with order status and updating/data entry in ERP systems
- Proficient in Microsoft Office
- Ability to work autonomously
- Excellent written and verbal communication skills
- Strong attention to detail

**Job Types**: Full-time, Permanent

Pay: From ₹35,000.00 per month

**Benefits**:

- Health insurance
- Work from home

Day range:

- Monday to Friday

Shift:

- Day shift

**Experience**:

- total work: 4 years (preferred)

Work Location: In person


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