Customer Care Executive @ Trivandrum

3 weeks ago


Thiruvananthapuram Kerala, India Transorze Information Processing Solutions Private Limited Full time

**Job Description of Customer Care Executive**
- Processing of enquiries received
- Uploading the leads into ERP, regular follow-ups based on the scheduled date and updating status.
- Sending mails, SMS and WhatsApp to interested students.
- Call cold/warm leads (as provided)
- Get students to walk-into the office
- Daily reports to be sent to respective heads as per format
- Counsel students (from all sources) and convert to admissions
- Call students for follow-up.
- Ensuring the fees collected on time.
- Co-ordinate with placement team for ensuring their students placed.
- Organize events at the center along with staffs and students

**Qualification : Any bachelor degree**

**Need Good Communication skill in English, Malayalam Mandatory**.

**Salary**: ₹15,000.00 - ₹20,000.00 per month

Schedule:

- Day shift

Application Question(s):

- What is your Salary Expectation?
- Do you have Notice Period?
- What is your age?

**Education**:

- Bachelor's (preferred)

**Experience**:

- total: 1 year (preferred)
- Customer Care Executive: 1 year (preferred)

**Language**:

- English (preferred)
- Malayalam (preferred)

Work Location: In person

**Speak with the employer**

+91 8089010200



  • Thiruvananthapuram, Kerala, India Troper Tours Full time

    Company: Troper Tours Position: Reservation and Customer Care Executive Experience: Minimum 1 Year Qualification: Graduate Computer Knowledge: Proficient Languages: English and Hindi Troper Tours is expanding its team, and we're looking for a dedicated reservation and customer care executive to join our journey. Key Responsibilities: Manage...


  • Thiruvananthapuram, Kerala, India Neogen Care Full time

    As a Medical Transcriptionist, you will be responsible for transcribing medical reports and documentation with precision and attention to detail. This role is crucial to ensuring accurate healthcare records and patient care. Key Responsibilities: - Transcribe medical reports, including doctor's notes, patient histories, and other healthcare...


  • Thiruvananthapuram, Kerala, India Neogen Care Full time

    **Responsibilities**: - Answer incoming phone calls in a timely and efficient manner. - Schedule and coordinate appointments in the practice management system for patients and clinical staff. - Provide information, directions, and assistance to physicians, patients, their families, and vendors. - Collaborate with the healthcare team to support patient care...


  • Thiruvananthapuram, Kerala, India Neogen Care Full time

    **Responsibilities**: - Answer incoming phone calls in a timely and efficient manner. - Schedule and coordinate appointments in the practice management system for patients and clinical staff. - Provide information, directions, and assistance to physicians, patients, their families, and vendors. - Collaborate with the healthcare team to support patient care...


  • Thiruvananthapuram, Kerala, India Neogen Care Full time

    **Responsibilities**: - Answer incoming phone calls in a timely and efficient manner. - Schedule and coordinate appointments in the practice management system for patients and clinical staff. - Provide information, directions, and assistance to physicians, patients, their families, and vendors. - Collaborate with the healthcare team to support patient care...

  • Process Associate

    2 months ago


    Valiyavila, Thiruvananthapuram, Kerala, India Neogen Care Full time

    _**Transforming US Healthcare : Seeking Process Associates!**_ - **About the role**_ At Ecorgy Solutions, we're transforming the way patient care is provided in the US Healthcare industry. To support our US healthcare operations, we are on a talent hunt for passionate Process Associates to drive exceptional BPO service and elevate our service delivery to...

  • Process Associate

    1 month ago


    Valiyavila, Thiruvananthapuram, Kerala, India Neogen Care Full time

    _**Transforming US Healthcare : Seeking Process Associates!**_ - **About the role**_ At Ecorgy Solutions, we're transforming the way patient care is provided in the US Healthcare industry. To support our US healthcare operations, we are on a talent hunt for passionate Process Associates to drive exceptional BPO service and elevate our service delivery to...

  • Medical Scribe

    1 month ago


    Valiyavila, Thiruvananthapuram, Kerala, India Neogen Care Full time

    **About Us**: Ecorgy Solutions is dedicated to revolutionizing patient care within the US Healthcare industry. As a pivotal part of our commitment to excellence, we're seeking skilled individuals for the role of Documentation - Medical Scribing. Join us in our mission to enhance patient care standards and deliver exceptional healthcare services. **Role...

  • Client Relations

    1 month ago


    Thiruvananthapuram, India Neogen Care Full time

    **Key Responsibilities**: - Provide ongoing supervision, support, and performance evaluations for clinicians. - Foster a collaborative and cohesive team environment. - Monitor and evaluate the quality of clinical services provided to patients. - Ensure that clinicians adhere to evidence-based practices and follow established protocols. - Oversee patient...


  • Valiyavila, Thiruvananthapuram, Kerala, India Neogen Care Full time

    **Position Overview**: **Responsibilities**: - Coordinate patient care activities and schedules in alignment with prescribed healthcare protocols. - Serve as a liaison between patients, healthcare providers, and other stakeholders to ensure seamless communication. - Maintain accurate patient records and document interactions for reference and reporting...

  • Process Associate

    1 month ago


    Valiyavila, Thiruvananthapuram, Kerala, India Neogen Care Full time

    _**Responsibilities**:_ - _Efficiently manage back-office operations and associated non-voice processes._ - _Manage and address clinician inquiries within designated patient groups._ - _Maintain communication with clinicians regarding patient-related updates._ - _Coordinate with clinicians to arrange additional disciplines required for patients._ - _Ensure...

  • Process Associate

    1 month ago


    Valiyavila, Thiruvananthapuram, Kerala, India Neogen Care Full time

    _**Responsibilities**:_ - _Efficiently manage back-office operations and associated non-voice processes._ - _Manage and address clinician inquiries within designated patient groups._ - _Maintain communication with clinicians regarding patient-related updates._ - _Coordinate with clinicians to arrange additional disciplines required for patients._ - _Ensure...


  • Thiruvananthapuram, India Brilfox Business Solutions Full time

    **Urgently looking for a Customer Relationship Executive (FEMALE) for an FMCG firm in TRIVANDRUM (VIZHINJAM) for our client.** **Qualification - Any Degree** **Gender - Female** **Experience -Experienced / Freshers** **Looking for a smart and dedicated person with good communication.** **If you are interested,Please contact us on ...


  • Valiyavila, Thiruvananthapuram, Kerala, India Neogen Care Full time

    **Key Responsibilities**: - Transcribe medical reports, including patient histories, examination findings, and diagnostic test results, from voice recordings into written documents. - Edit and proofread transcribed documents for accuracy, grammar, and formatting. - Ensure the security and confidentiality of all patient information and adhere to HIPAA...


  • Valiyavila, Thiruvananthapuram, Kerala, India Neogen Care Full time

    **Key Responsibilities**: - Transcribe medical reports, including patient histories, examination findings, and diagnostic test results, from voice recordings into written documents. - Edit and proofread transcribed documents for accuracy, grammar, and formatting. - Ensure the security and confidentiality of all patient information and adhere to HIPAA...


  • Thiruvananthapuram, India Neogen Care Full time

    **Responsibilities**: - Serve as a point of contact between patients and healthcare providers, ensuring seamless communication and assistance throughout the treatment process. - Coordinate patient appointments, follow-ups, and medical procedures, adhering to prescribed guidelines and schedules. - Maintain accurate and updated patient records, ensuring...


  • Thiruvananthapuram, Kerala, India Transorze Information Processing Solutions Private Limited Full time

    Recruitment : Agencies, portals - Vendor Management - New Client acquisition: identification of MNCs for placements - Documentation - Resume building - Recruitment drives - Placements **Salary**: ₹16,000.00 - ₹18,000.00 per month Schedule: - Day shift Application Question(s): - How Many days of Notice period you will have? - What is your salary...

  • Operation Executive

    1 month ago


    Thiruvananthapuram, Kerala, India Troper Tours Full time

    Troper Tours is expanding its team, and we're looking for a dedicated reservation and customer care executive to join our journey. Key Responsibilities: Manage reservations and ensure seamless customer experiences. Provide exceptional customer care and support. **Requirements**: Minimum 1 year of experience in reservation and customer care. Strong...

  • Clinical Associate

    1 month ago


    Thiruvananthapuram, Kerala, India Neogen Care Full time

    **Qualifications** - Completed Pharm D, D Pharm, BPharm - Strong organizational and time-management skills - Excellent communication and interpersonal skills - Patient Care Attitude - Should be willing to work in flexible shift from office as determined by company. - Ability to multitask and prioritize effectively - Strong computer skills with knowledge of...


  • Thiruvananthapuram, Kerala, India Neogen Care Full time

    Responsibilities: - Manage and create Excel spreadsheets and pivot tables analyze the metrics as per requirement. - Create graphs and pie charts to provide data visualization. - Should also be well versed in preparing PPTs - Should have experience with Vlookup and Hlookup functions. - Knowledge of Excel Macros is an advantage. Qualification: - Must be a...