Customer Relationship Executive

3 weeks ago


Kolkata West Bengal, India Palm Village Resort, Joka Full time

**Job description**

Making sure all the needs of the clients after Bookings are met.

Ensuring Existing Clients are satisfied through after-sales service.

Taking Reviews from The Customers & improve Company Ratings across Platforms

Servicing the client after receiving the reservation confirmation.

Resolve the queries and questions of all the clients.

Give or support to the customers educating them about company services.

Acting as a point of contact for complaints and escalating issues to the concern.

Understand client queries and solve them in any manner.

Schedule: Day shift

Ability to commute/relocate

Pay: ₹10,000.00 - ₹15,000.00 per month

Schedule:

- Day shift

Ability to commute/relocate:

- Kolkata, West Bengal: Reliably commute or planning to relocate before starting work (required)

Application Question(s):

- Have You Applied Before
- Have you applied to work with us before, if yes, you need not re-apply

**Experience**:

- total work: 1 year (preferred)
- Customer service: 1 year (preferred)

**Language**:

- English (preferred)



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