Trainee, Sales Support
2 months ago
1. Responsible for handling Technical Sales enquiries. 2. Processing Performa Invoice, check all Open Proforma Invoice and follow up with clients. 3. Payment follow-up from Customer and sending Payment Confirmation to internal Teams. 4. Order Processing, Confirmation, Tracking and Dispatch. 5. Providing updates regarding order status & payment status to customers and internal teams. 6. Raising Debit note, Credit note and Sample Invoice according to the requirements. 7. Handling customer queries and end to end Customer Service. 8. Liaise with the plant for timely dispatch of orders and check status for pending Orders. 9. Collecting and collating data for databases to be used as a Decision Support System, web-based market research, product research. 10. Mail campaigns (E-mail, physical mailers, telecom).
**Salary**: ₹17,000.00 - ₹20,000.00 per month
Shift:
- Day shift
Travel requirement:
- No travel
COVID-19 considerations:
yes
Ability to commute/relocate:
- Goa - 403, Goa: Reliably commute or planning to relocate before starting work (required)
**Experience**:
- Order Processing/ Customer Support: 1 year (preferred)
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