Us Client Handling

3 weeks ago


Indore Madhya Pradesh, India Hammoq Inc Full time

**Responsibilities**:

- Develop and manage client portfolios.
- Sustain business growth and profitability by maximizing value.
- Analyze customer data to improve customer experience.
- Hold product demonstrations for customers.
- Improve on boarding processes.
- Evaluate and improve tutorials and other communication infrastructure.
- Mediate between clients and the organization.
- Handle and resolve customer requests and complaints.
- Minimize customer churn.
- Aid in product design and product development.

**Qualifications**:

- Highly organized and able to multitask.
- Self-driven and proactive nature.
- Excellent communication and interpersonal skills.
- Demonstrate leadership qualities.
- High computer literacy and ability to learn new software.
- Knowledge of customer success processes.
- Experience in document creation.
- Patient and active listener.
- Passion for service.
- **"Freshers with excellent communication skills who interact with US clients are also welcome."**_

Pay: ₹20,000.00 - ₹30,000.00 per month

Schedule:

- Night shift

Application Question(s):

- The budget is fixed that I have posted. Are you comforatable with that budet?

**Experience**:

- International voice process: 1 year (required)

**Location**:

- Indore, Madhya Pradesh (required)

Work Location: In person


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