Voice Process

1 month ago

Thiruvanmiyur Chennai Tamil Nadu, India BTree Systems Full time

**Position Overview**:
**Key Responsibilities**:

- Assist in handling inbound and outbound calls to provide exceptional customer service.
- Communicate effectively with customers to address inquiries and provide product/service information.
- Maintain accurate records of customer interactions and transactions.
- Collaborate with team members to improve processes and enhance customer satisfaction.
- Support the team in various administrative tasks as needed.

**Qualifications**:

- Currently pursuing or recently completed a degree in Communication, Business, or a related field.
- Excellent verbal English communication skills.
- Strong listening skills and the ability to engage with customers effectively.
- Detail-oriented with good organizational skills.
- Proficient in Microsoft Office Suite and familiar with CRM tools is a plus.
- Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
- Positive attitude and willingness to learn.

**What We Offer**:

- Hands-on experience in a professional voice process environment.
- Mentorship and guidance from experienced professionals.
- Opportunities for skill development and career growth.
- A collaborative and inclusive workplace culture.

**Job Types**: Full-time, Fresher, Internship
Contract length: 3 months

Pay: ₹5,000.00 - ₹6,000.00 per month

**Benefits**:

- Cell phone reimbursement
- Internet reimbursement

Schedule:

- Day shift

**Location**:

- Thiruvanmiyur, Chennai, Tamil Nadu (preferred)

Work Location: In person

**Speak with the employer**
+91 7397391119
Application Deadline: 30/10/2024
Expected Start Date: 30/10/2024

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