Helpdesk - Supervisor - Mca

OVERVIEWUnder general supervision, in a 24/7 online helpdesk, Customer Service Representatives will provide application support to end-users (customers) by performing the tasks requested by the client, analyze the issues while guiding users through step-by-step solutions. Solutions include, but are not limited to, resolving username and password problems,...

Ensure compliance to the adopted Security standards inthe organisation. Ensure Log Management of end user systemsnetwork/security devices, and events are investigated. First like response tosecurity incidents and, user and resource access monitoring, event correlationand compliance reporting Keep abreast with the latest development in the areaof expertise...

TPUS HR Helpdesk SupervisorTeleperformance is a worldwide leader in customer experience management and contact center business process outsourcing. Our company employs around 380,000 people working in over 265 dialects and languages, across 400 contact centers in 83 countries, operating across all business sectors and all continents on behalf of major...

Qualification and Minimum Entry Requirements - B.Tech/MCA/MBA with minimum of 6+ Years of relevant experience in Information Technology/Security Controls, SSAE 18, SOC reports, IT Audits, IT General Controls, IT Application Controls and ERP Audits. - security and risk management frameworks/ standards (ISO 27001, NIST, COBIT, ITIL, PCI.) - Qualified to pursue...

Job Description – Trainee Associate About Voya India VFI SLK is a joint venture between U.S. financial services company Voya Financial and SLK, a software services company. We are a dynamic technology & business process transformation company that provides world-class technology & business process management services, with an emphasis on quality, speed &...

Job DescriptionDesktop Technician will provide day to day local\remote desktop support, receive inbound calls, answer questions, troubleshoot and document steps performed to resolve challenges with hardware, software and application issues in a ticketing system. The candidate will also need to facilitate customer resolution for calls and engage their...

From 7 to 12 year(s) of experience ₹ Not Disclosed by Recruiter - New Delhi **Roles and Responsibilities** **Educational Qualifications and Professional Experience** B.E./ B Tech/ MCA or equivalent from a recognized University or Institution. 7+ Years in consulting with at least 3+ years of working on government assignments Should have worked in at...

OVERVIEWUnder general supervision, in a 24/7 online Service Desk (Semi-Technical), the Senior Service Desk Analyst will assist Customers by performing the tasks requested through assigned escalated Service Request, Incident, and Changes. This role would be the on-floor assistance, the escalation point for Service Desk Analyst II and Service Desk Analyst in...

B.Tech/ MCA/ MBA (IT/IS) with a minimum of 1-6 years of previous SOC experience or incident response process experience, including detecting advanced adversaries, log analysis, and/or malware triage experience - Must have a naturally curious mindset and approach - Experience with several threat detection and intelligence tools - Knowledge of operating...

At RSM, SOC analysts work with large and small companies in variety of industries. They develop strong working relationships with their peers within the security operations center (SOC) while learning their clients’ businesses and challenges facing their organizations. Senior analysts work as part of a broader team leading a group of analysts in support of...