Process Associate
6 months ago
**Job Title**: Process Associate - Patient Care
**Duties and Responsibilities**:
- Answering and making calls.
- Documenting call data.
- Guiding during medical emergencies.
- Resolving customer issues.
- Staying updated on healthcare protocols.
- Collaborating with healthcare professionals, and continuous training.
**Qualifications**:
- Nursing expertise.
- Excellent English proficiency (IELTS scores beneficial).
- Prior call center/customer service experience in healthcare.
**Salary**: From ₹25,000.00 per month
Schedule:
- Day shift
Ability to Commute:
- Ernakulam, Kerala (required)
Ability to Relocate:
- Ernakulam, Kerala: Relocate before starting work (required)
Work Location: In person
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