Patient Caller
5 days ago
**Appointment Management**: Call patients to confirm upcoming appointments, reschedule missed appointments, and notify patients of any changes in their scheduled visits.
- **Reminder Services**: Provide patients with reminders for their appointments, medication schedules, and upcoming preventive care services.
- **Patient Follow-Up**: Conduct follow-up calls to patients after their visits to ensure they understand and are following post-visit care instructions, address any questions or concerns, and collect feedback on their experience.
- **Survey and Feedback Collection**: Administer patient satisfaction surveys and document patient feedback to help improve healthcare services.
- **Data Entry and Documentation**: Accurately enter patient information and call outcomes into the electronic health record (EHR) system.
- **Customer Service**: Address patient inquiries and provide information about available healthcare services, policies, and procedures.
- **Collaboration**: Work closely with medical and administrative staff to ensure seamless communication and follow-up care for patients.
Pay: ₹25,000.00 - ₹40,000.00 per month
**Benefits**:
- Provident Fund
Schedule:
- Fixed shift
- Monday to Friday
- Night shift
- US shift
Supplemental pay types:
- Overtime pay
**Education**:
- Bachelor's (preferred)
**Experience**:
- Technical support: 1 year (preferred)
- tele sales: 1 year (preferred)
- total work: 1 year (preferred)
**Language**:
- Hindi (preferred)
- English (preferred)
- US accent communication (preferred)
Work Location: In person
**Speak with the employer**
+91 9624588836
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