Patient Caller

5 days ago


Makarba Ahmedabad Gujarat, India Technocruitx Universal Services Pvt Ltd. Full time

**Appointment Management**: Call patients to confirm upcoming appointments, reschedule missed appointments, and notify patients of any changes in their scheduled visits.
- **Reminder Services**: Provide patients with reminders for their appointments, medication schedules, and upcoming preventive care services.
- **Patient Follow-Up**: Conduct follow-up calls to patients after their visits to ensure they understand and are following post-visit care instructions, address any questions or concerns, and collect feedback on their experience.
- **Survey and Feedback Collection**: Administer patient satisfaction surveys and document patient feedback to help improve healthcare services.
- **Data Entry and Documentation**: Accurately enter patient information and call outcomes into the electronic health record (EHR) system.
- **Customer Service**: Address patient inquiries and provide information about available healthcare services, policies, and procedures.
- **Collaboration**: Work closely with medical and administrative staff to ensure seamless communication and follow-up care for patients.

Pay: ₹25,000.00 - ₹40,000.00 per month

**Benefits**:

- Provident Fund

Schedule:

- Fixed shift
- Monday to Friday
- Night shift
- US shift

Supplemental pay types:

- Overtime pay

**Education**:

- Bachelor's (preferred)

**Experience**:

- Technical support: 1 year (preferred)
- tele sales: 1 year (preferred)
- total work: 1 year (preferred)

**Language**:

- Hindi (preferred)
- English (preferred)
- US accent communication (preferred)

Work Location: In person

**Speak with the employer**
+91 9624588836


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