IT Support Technician

2 months ago


Mumbai Maharashtra, India RED FORT PPE INDUSTRIES PVT LTD Full time

**Job Summary**:
**Responsibilities**:

- **Technical Support**:

- Diagnose and resolve hardware and software issues promptly.
- Escalate complex issues to the appropriate IT teams for resolution.
- **System Installation and Configuration**:

- Install, configure, and maintain computer systems, servers, and related hardware.
- **IT Infrastructure Maintenance**:

- Monitor and maintain the organization's IT infrastructure.
- Perform routine system backups and ensure data integrity.
- **Network Support**:

- Assist in the configuration and maintenance of network devices (routers, switches, etc.).
- Troubleshoot network connectivity issues and implement solutions.
- **Security Management**:

- Implement and enforce security measures to safeguard IT systems and data.
- Stay updated on cybersecurity threats and assist in implementing preventive measures.
- **Hardware and Software Procurement**:

- Assist in the procurement of IT hardware and software.
- Collaborate with vendors to ensure timely delivery and installation.
- **Documentation**:

- Maintain accurate records of IT assets, configurations, and user access.
- Create and update documentation for IT processes and procedures.

**Job Types**: Full-time, Permanent

Pay: ₹15,000.00 - ₹20,000.00 per month

Schedule:

- Day shift

**Experience**:

- total work: 1 year (preferred)

Ability to Commute:

- Mumbai Suburban, Maharashtra (required)

Ability to Relocate:

- Mumbai Suburban, Maharashtra: Relocate before starting work (required)

Work Location: In person



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