Customer Relationship Officer

1 day ago


Thrissur Kerala, India Hair O Craft Hair and Skin Clinic Full time

Job Descitption
- Co-ordinate with the medical team and give suitable solutions for the customer;
- Advise customers regarding our services and convince them about our strengths;
- Planning customer relations management strategies designed to attract and retain customers while expanding the brand’s reach and boosting consumer loyalty;
- Act as point of contact for complaints and escalate issues as appropriate;
- Resolve customer complaints quickly and effectively;
- Collaborate with internal teams to address customer needs;
- Team working and leadership skills; create new strategies and stay on top of the administration side of things;
- The ability to meet tight deadlines and outstanding time management skills;
- Achieve sales and revenue targets and work diligently to achieve them;
- Participation in all Promotional Activities;
- Implementing strategies to test the various forms of marketing developed by the team;
- Top-quality analytical skills involve gathering and analyzing data to help you understand your customer base and coming up with suggestions for improving the existing strategy.
- Making sure the customer database is correctly segmented for targeted marketing activities;
- Help sales team up-sell or cross-sell services and products;
- Liaising with other Government departments as and when needed;
- Travelling as the Company demands.

Pay: ₹15,000.00 - ₹20,000.00 per month

**Benefits**:

- Flexible schedule
- Health insurance
- Internet reimbursement
- Paid time off

Schedule:

- Day shift

Supplemental Pay:

- Commission pay
- Performance bonus

Ability to commute/relocate:

- Thrissur, Kerala: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Bachelor's (preferred)

**Experience**:

- total work: 1 year (preferred)
- Customer service: 1 year (preferred)

**Language**:

- English (preferred)

Willingness to travel:

- 50% (preferred)



  • Thrissur, Kerala, India Manappuram Finance Full time

    Grade/Level **Junior Assistant**: - Qualification **Any Degree**: - Department **Customer relationship**: - Experience - CTC Range **As per company norms**: - No of Vacancies **20**: - Skills


  • Thrissur, Kerala, India Nsquare Finserv Full time

    **The Role** We are searching for a passionate and articulate Customer Relationship Executive to join our growing team! In this role, you'll be the primary point of contact for our valued customers, ensuring a positive and memorable experience at every touchpoint. You'll build strong relationships with customers, address their inquiries and concerns...


  • Thrissur, Kerala, India Dew Diamonds Full time

    We reputed Diamond Jewellery Manufacturer Looking for Customer Relationship executive or Office Executive for our Corporate office. Minimum - 1 or 2 years of experience in office related work who can handle computer individually. Smart and Responsible Location - KURIACHIRA, THRISSUR. Experience in the same industry will preferred first. MALE CANDIDATES...


  • Kochi, Kerala, India NEO GUIDE Full time

    Customer Relationship Officer Duties and Responsibilities: - Understanding Customer Concerns. - Communicating within the Company. - Investigating Problems - Training Staff - Customer Relationship Officers are excellent communicators with great interpersonal skills - Qualification : Any Degree. - Gender : male/ female **Job Types**: Full-time, Permanent,...


  • Kochi, Kerala, India Talent Mind Consultancy Full time

    Position: Customer Relationship Officer **Responsibilities**: - Building and maintaining customer relationships - Identifying new business opportunities - Manage concerns and complaints - Communicating with other departments - Analysing customer data - Creating sales plans to generate revenue - Monitor business competitors **Salary**: Up to ₹40,000.00...


  • Kochi, Kerala, India AJINORAH GLOBAL VENTURES Full time

    A Customer Relations Officer (CRO) plays a crucial role in maintaining and enhancing the relationship between a company and its customers. Their primary responsibility is to ensure a high level of customer satisfaction and loyalty. Here is a detailed Job Description (JD) for a Customer Relations Officer: Job Title: Customer Relations Officer Location:...


  • Thrissur, Kerala, India Nsquare Finserv Full time

    **We Are Immediately Hiring For Customer Relationship Executive** **Female (3) | Male (1)Banking | SalesThrissur Location Preferred** **Responsibilities**: - Research and resolve customer issues efficiently, exceeding expectations whenever possible. - Proactively identify customer needs and recommend solutions or additional services. - Build rapport and...


  • Kochi, Kerala, India Regiis Insurance Brokers Pvt Ltd Full time

    **We are searching for a highly motivated and results-oriented Customer Relationship Officer (CRO) to join our esteemed team. This pivotal role focuses on building and nurturing client relationships, ensuring exceptional service and exceeding expectations in the insurance coverage they receive.** **Responsibilities** - Experience in handling SME and...

  • Relationship Officer

    3 months ago


    Thrissur, Kerala, India HSJB Business Solutions LLP Full time

    Urgent Opening in Tours & Travels Industry !!!! Position: Relationship Officer -Travel (M) Locations: Thrissur Experience: 1-5 Yrs in Exp in Travel Holidays Consultant ( International / Domestic ) **Salary**: As per Industry Standards Pay: Up to ₹40,000.00 per month Schedule: - Day shift Work Location: In person **Speak with the employer** +91...


  • Thrissur, Kerala, India NAVERA BUILDERS PVT LTD Full time

    Handling customer concerns and complaints in a timely manner - establishing a positive rapport with our customers in person or via phone - Identify and assess customers’ needs to achieve satisfaction - Build sustainable relationships and trust with customer accounts through open and interactive communication - Provide accurate, valid and complete...


  • Thrissur, Kerala, India Brilfox Full time

    Urgently looking for a Customer Relationship Executive in Anthikad, Thrissur - Fresher / Experienced - Salary: 10k to 12k - Time: 9am to 5:30pm For more details please contact 7902478990 Pay: ₹10,000.00 - ₹12,000.00 per month Work Location: In person


  • Thrissur, Kerala, India Brilfox Full time

    Urgently looking for a Customer Relationship Executive in Anthikad, Thrissur - Fresher / Experienced - Salary: 25k - Time: 9am to 5:30pm For more details please contact 7902478990 **Salary**: ₹25,000.00 - ₹35,000.00 per month Work Location: In person **Speak with the employer** +91 7902478990


  • Kochi, Kerala, India Techsovi Technologies Pvt Ltd Full time

    We are seeking a dedicated Customer Relationship Officer to join our team for the night shift. In this role, you will be responsible for providing exceptional customer service, addressing inquiries, and fostering positive relationships with our clients. **Key Responsibilities**: - **Issue Resolution**: Identify and resolve customer issues or concerns...


  • Thrissur, Kerala, India MILIEU GROUP Full time

    Qualification: Degree, Compute knowledge Salary :10000-15000 Location: thrissur Pay: ₹10,000.00 - ₹15,000.00 per month Schedule: - Day shift Work Location: In person **Speak with the employer** +91 7907272778

  • Relationship Officer

    4 months ago


    Thrissur, Kerala, India Manappuram Finance Full time

    Grade/Level **Jr. Officer**: - Qualification **Any Graduation**: - Department **Digital Personal Loan**: - Experience **Freshers/Experienced**: - CTC Range **As per company norms**: - No of Vacancies **18**: - Skills **Good Communication skill, Preferred Language: Telegu, Kannada, Guajarati,Hindi, Marathi, Tamil**:


  • Kochi, Kerala, India AVODHA EDUTECH PVT LTD Full time

    Provide timely and accurate information to customers regarding products, services, policies, and procedures. - Resolve customer issues effectively and efficiently, aiming for a satisfactory resolution for all parties involved. - Build and maintain positive relationships with customers by demonstrating empathy, patience, and professionalism in all...


  • Kochi, Kerala, India Adreone Associates LLP Full time

    **Job Summary**: **Key Responsibilities**: - Build and maintain strong relationships with existing and potential customers through effective communication and follow-up processes. - Identify opportunities for business development and implement strategies to drive sales growth and revenue generation. - Conduct telemarketing campaigns to promote our products...


  • Thiruvananthapuram, Kerala, India Minayil group of companies Full time

    Female customer relationship executive Experience 5 years in construction Salary 30000 Contct 9400063721 **Salary**: ₹25,000.00 - ₹30,000.00 per month Schedule: - Day shift **Experience**: - total work: 5 years (preferred) - Customer service: 1 year (preferred) **Language**: - English (preferred) Work Location: In person **Speak with the...


  • Thrissur, Kerala, India Pinnacle Nissan Full time

    **Responsibilities: - ** - Maintaining a positive, empathetic, and professional attitude toward customers at all times. - Responding promptly to customer inquiries. - Communicating with customers through various channels. - Acknowledging and resolving customer complaints. - Knowing our products inside and out so that you can answer questions. - Keeping...


  • Thrissur, Kerala, India Wahni Green Technologies Pvt Ltd Full time

    Initiating sales with potential customers over the phone - Asking questions to engage customers and keep the conversation going - Developing in-depth knowledge of products and services to make suitable recommendations based on customers' needs and preferences - Keeping a record of calls and relevant customer details in CRM - Ensure timely delivery of...