Client Service Representative

1 week ago

Habsiguda Hyderabad Telangana, India Elite Tax Filing Full time

**Job Title: Client Relationship Executive**

**Location**: [Insert Location]

**Department**: Sales/Customer Service

**Reports To**: [Insert Reporting Manager/Title]

## **Job Summary**

## **Key Responsibilities**
- **Client Relationship Management**: Build and maintain strong, long-lasting client relationships through regular communication and personalized service. Serve as the main point of contact for clients, addressing inquiries, concerns, and providing timely solutions.
- **Customer Support & Satisfaction**: Actively monitor client satisfaction by gathering feedback and resolving any issues or challenges promptly. Proactively address potential concerns to maintain a high level of customer satisfaction and retention.
- **Identify Opportunities for Upselling & Cross-selling**: Understand client needs and business objectives to identify opportunities for additional services or products that align with their goals.
- **Account Management**: Oversee the management of assigned client accounts, ensuring that all contractual obligations, deliverables, and deadlines are met. Work closely with internal teams to ensure seamless service delivery and execution.
- **Client Onboarding & Training**: Guide new clients through the onboarding process, providing product or service training and ensuring a smooth transition.
- **Reporting & Documentation**: Maintain detailed records of client interactions, feedback, and project status. Provide regular reports on account health, client performance, and areas for improvement to management.
- **Collaboration with Internal Teams**: Coordinate with sales, marketing, and operations teams to ensure alignment on client goals, expectations, and project timelines.
- **Market & Product Knowledge**: Stay up to date with industry trends, company products, and services to provide relevant insights and recommendations to clients.

## **Qualifications**
- Bachelor’s degree in Business, Marketing, Communications, or related field.
- 2-4 years of experience in client relationship management, customer service, or account management.
- Strong interpersonal and communication skills with the ability to build rapport with clients at all levels.
- Problem-solving skills with the ability to handle difficult client situations effectively.
- Ability to work independently as well as collaboratively within a team.
- Strong organizational skills and attention to detail.
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and CRM software (e.g., Salesforce, HubSpot).

## **Preferred Skills**
- Experience in [industry-specific knowledge, e.g., tech, healthcare, finance, etc.]
- Knowledge of project management tools (e.g., Asana, Trello)
- Strong negotiation and conflict resolution skills.

## **Why Join Us?**
- Competitive salary and performance-based bonuses.
- Opportunities for professional growth and career development.
- A dynamic and collaborative work environment.
- Health, wellness, and other employee benefits.

**To apply, please submit your resume and a cover letter outlining your experience in client relationship management.**

**Job Types**: Full-time, Fresher

Pay: ₹15,000.00 - ₹20,000.00 per month

Schedule:

- Night shift

Supplemental Pay:

- Performance bonus

Ability to commute/relocate:

- Habsiguda, Hyderabad, Telangana: Reliably commute or planning to relocate before starting work (preferred)

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Language**:

- English (required)

Shift availability:

- Night Shift (required)

Work Location: In person

Expected Start Date: 20/11/2024

  • Client Service Representative

    2 months ago

    Yousufguda, Hyderabad, Telangana, India vagarious solutions pvt.ltd Full time

    Hiring for **Client Service Representative**.**( Females )** Experience: - 2+years. Location: - Yousufguda, Hyderabad. Qualification: - Any Graduate Salary: - 25000-50000 Skills: - Good Communication skills in telugu, Hindi, English. Flexible to travel different Countries Notice Period: - Immediate Joiner. Pay: ₹25,000.00 - ₹50,000.00 per...

  • Client Service Representative

    3 weeks ago

    Hyderabad, Telangana, India Gamut HR Solutions Full time

    Client Service Representative - Corporate EventsWe are seeking a skilled Client Service Representative to join our team at Gamut HR Solutions. In this role, you will be responsible for servicing clients of our Corporate Events department.Your key responsibilities will include:Providing exceptional customer service to clientsAssisting clients with their event...

  • Admissions Executive Representatives

    5 months ago

    Habsiguda, Hyderabad, Telangana, India Quantean Full time

    Counselling of new students - Lead the sales process, establish contact, call and meet prospective students - Be the first point of contact for all sales-related queries and communication - Explain course details to students/parents - Provide guidance to students and parents on career decisions - Give presentation to prospective clients in education sector...

  • Sales and Customer Service Representative

    5 months ago

    Hyderabad, Telangana, India NJU Tech Solution Pvt. Ltd Full time

    **Job Title**: Sales and Customer Service Representative **Company**: NU HOME STUDIO **Location**: Hyderabad, Telangana **About Us**: NU HOME STUDIO is a renowned interior design company dedicated to transforming spaces into beautiful, functional, and personalized environments. We're looking for motivated individuals to join our team as Telemarketing...

  • Sales and Customer Service Representative

    2 months ago

    Hyderabad, Telangana, India NJU Tech Solution Pvt. Ltd Full time

    **Job Title**: Sales and Customer Service Representative **Company**: NU HOME STUDIO **Location**: Hyderabad, Telangana **About Us**: NU HOME STUDIO is a renowned interior design company dedicated to transforming spaces into beautiful, functional, and personalized environments. We're looking for motivated individuals to join our team as Telemarketing...

  • Sales and Customer Service Representative

    3 months ago

    Hyderabad, Telangana, India NJU Tech Solution Pvt. Ltd Full time

    **Job Title**: Sales and Customer Service Representative **Company**: NU HOME STUDIO **Location**: Hyderabad, Telangana **About Us**: NU HOME STUDIO is a renowned interior design company dedicated to transforming spaces into beautiful, functional, and personalized environments. We're looking for motivated individuals to join our team as Telemarketing...

  • Sales Representative

    2 weeks ago

    Hyderabad, Telangana, India Metrolabs Service Private Limited Full time

    **Position**: Sales Representative **Location**: Secunderabad **Department**: Building materials products **Reports to**: Sales Manager / Regional Sales Manager **Job Overview**: **Key Responsibilities**: - **Sales & Business Development**: - Identify and prospect new business opportunities within the construction, manufacturing, and industrial sectors...

  • Loan Servicing Representative

    3 weeks ago

    Hyderabad, Telangana, India Wells Fargo Full time

    **About this role**: Wells Fargo is seeking a Loan Servicing Representative. **In this role, you will**: - Support Loan Servicing functional area or processes - Identify opportunities to improve various areas within Loan Servicing and recommend solutions - Review, research, analyze, calculate, and submit mortgage claims that are moderately complex in...

  • Loan Servicing Representative

    2 months ago

    Hyderabad, Telangana, India Wells Fargo Full time

    **About this role**: Wells Fargo is seeking a Loan Servicing Representative. **In this role, you will**: - Support Loan Servicing functional area or processes - Identify opportunities to improve various areas within Loan Servicing and recommend solutions - Review, research, analyze, calculate, and submit mortgage claims that are moderately complex in...

  • Client Service Representative-9

    5 months ago

    Hyderabad, Telangana, India Zelis Full time

    KEY RESPONSIBILITIES: - Handle incoming calls from our provider clients to answer questions regarding their payments and enrollment. - Works to resolve any outstanding issues related to their payments including explaining the use of our electronic payment options (credit cards, direct electronic funds transfer) - Assist providers in signing up for direct...

  • Customer Service Representative

    5 months ago

    Hyderabad, Telangana, India Shott Amusement Limited Full time

    **Customer Service Representative** Designation - Customer Service Representative Working Location - Madhapur, Hyderabad Education Required - S.S.C or H.S.C. College Student or Fresher can apply Age Criteria - 18 to 26 Years Job Timings - For Male - 1 PM TO 10 PM & 2PM TO 11PM & 3 PM TO 12 AM & 4 PM to 1 AM (Rotational Shift) For Female - 10:30 AM TO...

  • Payroll Service Representative

    5 months ago

    Hyderabad, Telangana, India Cubic Corporation Full time

    Business Unit: Cubic Corporation Company Details: When you join Cubic, you become part of a company that creates and delivers technology solutions in transportation to make people’s lives easier by simplifying their daily journeys, and defense capabilities to help promote mission success and safety for those who serve their nation. Led by our talented...

  • Client Servicing Representative

    2 weeks ago

    Hyderabad, Telangana, India Gamut HR Solutions Full time

    Company OverviewGamut HR Solutions is a leading HR consultancy firm specializing in matching talented candidates with the right job opportunities. We provide end-to-end HR solutions, backed by a team of dedicated professionals committed to excellence.Job OverviewWe seek a Female Client Servicing professional with 1 to 3 years of experience to join our team...

  • Client Services Liaison

    3 weeks ago

    Hyderabad, Telangana, India Gamut HR Solutions Full time

    Our ideal candidate for a Client Services Representative will be responsible for servicing clients in a professional and courteous manner, ensuring their needs are met and exceeded. In this role, you will be the primary point of contact for clients, providing them with information and support to help resolve any issues they may have.The successful candidate...

  • Client Services

    6 months ago

    Hyderabad, Telangana, India JPMorgan Chase & Co Full time

    **JOB DESCRIPTION** As a Fund Accounting Team Leader, you'll be responsible for delivering fund service trade operations, processing and validating trades, resolving inquiries, and serving as a contact for escalations. **Responsibilities**: - Oversee the accurate and timely production of the Fund's daily and monthly accounting activities and net asset...

  • Customer Service Representative

    6 months ago

    Hyderabad, Telangana, India Teleperformance Full time

    Teleperformance is the worldwide leader in outsourced omnichannel customer experience management. Teleperformance connects the biggest and most respected brands on the planet with their customers by providing customer care, technical support, customer acquisition, digital solutions, analytics, back-office and other specialized services to ensure consistently...

  • Loan Servicing Representative

    5 months ago

    Hyderabad, Telangana, India Wells Fargo Full time

    **About this role**: Wells Fargo is seeking a role of Loan Servicing Representative. **In this role, you will**: - Support Loan Servicing functional area or processes - Identify opportunities to improve various areas within Loan Servicing and recommend solutions - Review, research, analyze, calculate, and submit mortgage claims that are moderately complex...

  • Client Services

    14 hours ago

    Hyderabad, India RAMESH WATCH COMPANT PVT LTD Full time

    Established in 1948, Ramesh Watch Co. is Hyderabad’s premier and most trusted watch retail chain, offering an exceptional shopping experience to our customers. Our continuous focus on customer satisfaction, innovative retail experiences, and our dedication to excellence will ensure that we remain at the forefront of the industry in the future.Job...

  • Loan Servicing Representative

    6 months ago

    Hyderabad, Telangana, India Wells Fargo Full time

    **About this role**: Wells Fargo is seeking a Loan Servicing Representative **In this role, you will**: - Support Loan Servicing functional area or processes - Identify opportunities to improve various areas within Loan Servicing and recommend solutions - Review, research, analyze, calculate, and submit mortgage claims that are moderately complex in...

  • Client Services Liaison

    3 weeks ago

    Hyderabad, Telangana, India Gamut HR Solutions Full time

    Job Summary:The Client Services Representative will be responsible for building and maintaining strong relationships with clients, providing exceptional customer service, and ensuring client needs are met. Key Responsibilities:Coordinate client servicing activities across all divisionsDevelop and maintain strong relationships with clients through proactive,...