![VASMI Group](https://media.trabajo.org/img/noimg.jpg)
Customer Support Associate
1 week ago
**Key Responsibilities**:
**Problem Resolution**: Investigate and troubleshoot customer issues, providing effective and timely solutions while ensuring a positive customer experience.
**Product Knowledge**: Develop a deep understanding of our products or services to effectively assist customers and provide accurate information.
**Communication Skills**: Exhibit excellent communication skills, both written and verbal, to effectively convey information and ensure customer satisfaction.
**Documentation**: Maintain accurate and detailed records of customer interactions, feedback, and resolutions in our customer support database.
**Collaboration**: Work closely with other departments, such as sales, technical support, and product development, to ensure seamless communication and resolution of customer issues.
**Customer Education**: Proactively educate customers about product features, usage, and best practices to enhance their overall experience.
**Quality Assurance**: Participate in ongoing training programs to stay updated on product knowledge, customer support techniques, and company policies.
**Requirements**:
Minimum of 6 months of experience in a customer support role.
Excellent communication and interpersonal skills.
Problem-solving ability and a proactive approach to addressing customer concerns.
Ability to multitask and prioritize in a fast-paced environment.
Familiarity with customer support software and ticketing systems is a plus.
Strong attention to detail and organizational skills.
**Benefits**:
- Competitive salary
- Health insurance and other benefits
- Opportunities for professional development and growth
- Positive and collaborative work environment
**Salary**: ₹18,000.00 per month
**Benefits**:
- Health insurance
- Life insurance
- Provident Fund
Schedule:
- Day shift
- Rotational shift
- Weekend availability
Supplemental pay types:
- Performance bonus
**Education**:
- Higher Secondary(12th Pass) (preferred)
**Language**:
- English (preferred)
- Telugu/Tamil/Kannada (preferred)
Ability to Commute:
- Navi Mumbai, Maharashtra (required)
Ability to Relocate:
- Navi Mumbai, Maharashtra: Relocate before starting work (required)
**Speak with the employer**
+91 9603235353
-
Customer Service Associate
3 weeks ago
Navi Mumbai, India WorkSpace Associate Full timeWe are urgently hiring Customer Service Associates for a logistics company based in the US. As a Customer Service Associate, you will be responsible for handling customer inquiries and providing support through a blended calling process. The position is located in Mahape, Ghansoli, Navi Mumbai. - Previous international/domestic customer service experience. -...
-
Customer Support Associate
1 month ago
Navi Mumbai, India UNITEDTECHNOVISION IT & BPO SERVICES PRIVATE LIMITED Full time_**Vacancy for "Customer Support Associate"**_ - **Job Location: Ghansoli, Navi Mumbai, Maharashtra**_ **Roles & Responsibilities**: - Maintain positive relation with customers. - Solve customer queries. - Manage incoming/outgoing calls. **Skills**: - Communication skills. - Relationship building. **Minimum Qualification**: 12th pass or Any...
-
Customer Support Associate
7 days ago
Navi Mumbai, India Qcentrio Full timeWe have a urgent open position for our MNC client, Job Title**:Senior/Associate Customer Support Representative - Internet Services** Job Type**:Full-Time Employment** Company & Payroll**:Reputed MNC** Job Location**:Airoli, Navi Mumbai, Maharashtra 400708** Shift Type**:Night Shift (Work from Office)** **Travel Support**: - **1-Way cab service...
-
Customer Support Associate
1 week ago
Navi Mumbai, India TELSTRA GLOBAL BUSINESS SERVICES Full time**REQUIREMENT FOR "CUSTOMER SUPPORT ASSOCIATE"** **Location: Navi Mumbai, Maharashtra** - **Overview**:_ - Handling customer queries. - Giving product and service knowledge to the customer, taking/canceling orders, and recording details of complaints. - Maintaining positive customer relationships with an organization. - **Skills Required**:_Good...
-
Customer Support Associate
2 months ago
Navi Mumbai, India UNITEDTECHNOVISION IT & BPO SERVICES PRIVATE LIMITED Full time_**We are hiring for CUSTOMER SUPPORT ASSOCIATE**_ - **Job Location: Ghansoli, Navi Mumbai, Maharashtra**_ **Roles & Responsibilities**: - Maintain positive relation with customer. - Solve their queries. - Give knowledge about company product and services. **Skills**: - Communication skills. - Relationship building. **Minimum Qualification**: 12th...
-
Customer Support Associate
2 months ago
Navi Mumbai, India DBS MINTEK PVT LTD Full timeCustomer Support Associate Need Good Marathi & Hindi Day Shift Good Incentives & Perks Provident Fund Pay: ₹9,500.00 - ₹13,000.00 per month **Benefits**: - Paid sick time - Paid time off - Provident Fund Schedule: - Day shift Supplemental pay types: - Performance bonus Ability to commute/relocate: - Navi Mumbai, Maharashtra: Reliably commute...
-
Customer Support Associate
1 week ago
Navi Mumbai, India UNITEDTECHNOVISION IT & BPO SERVICES PRIVATE LIMITED Full time**Job title**: Customer Support Associate **Responsibilities**: - Responding promptly to customer inquiries. - Handling inbound and outbound calls. - Providing accurate information and assistance regarding products/services. - Handling and resolving customer complaints, escalating when necessary. - Ensure timely and accurate follow-up to customer...
-
Customer Support Associate
2 months ago
Ghansoli, Navi Mumbai, Maharashtra, India Fin Bulls Full time_**We are hiring Customer Support Associate.**_ - **Fresher & Experience Both can apply**_ - **Location **:_**Ghansoli, Navi Mumbai, Maharashtra.** **Job description**:A customer service associate manages customer concerns with the objective of maintaining positive customer relationships with an organization. Managing incoming calls and customer service...
-
Customer Support Associate
1 week ago
Navi Mumbai, India Business Zilla Full time_**We are hiring Customer Service Associate.**_ - **Location : Ghansoli,Navi Mumbai, Maharashtra**_ - **Key responsibilities**:_ - The primary role is to handle calls from customers and clients. Then, after that, catering to customers' needs and resolving the issue.providing information about products/services, and assisting with easy troubleshooting...
-
Customer Support Associate
2 months ago
Airoli, Navi Mumbai, Maharashtra, India Tech Mahindra Full time**Tech Mahindra is hiring Customer Support Associates for Airoli, Navi Mumbai location.** **Undergraduates/graduates/fresher/experience all can apply** **Stock Market process (Inbound Voice - Customer Service)** **6 days working, Day shift, Sunday off** **Job Types**: Full-time, Permanent **Salary**: ₹18,000.00 - ₹20,500.00 per...
-
Customer Support Associate
7 days ago
Ghansoli, Navi Mumbai, Maharashtra, India ILAHiring Technologies Private Limited Full timeJob Role - Customer Support Associate Navi Mumbai - Ghansoli, Openings (Domestic Processes) 1. Domestic Process - Upto 20000 in hand (6 Months exp in sales mandatory), Shift - Rotational Day Shift, 6 Days working 2. Domestic Process - Upto 17000 In-Hand (12 Months exp is mandatory), Shift - Rotational Day Shift, 6 days working, Excellent communication...
-
Customer support associate
2 weeks ago
Mumbai, Maharashtra, India White Force Outsourcing Pvt Ltd Full timeApply for Customer Support Associate, HAPPY SQUARE OUTSOURCING SERVICES PVT.LTD. in Mumbai for 0 - 1 Year of Experience on
-
Customer support associate
1 month ago
Mumbai, Maharashtra, India White Force Outsourcing Pvt Ltd Full timeApply for Customer Support Associate, HAPPY SQUARE OUTSOURCING SERVICES PVT.LTD. in Mumbai for 0 - 1 Year of Experience on
-
Customer Support Associate
2 months ago
CBD Belapur, Navi Mumbai, Maharashtra, India Tech Mahindra Full time**Tech Mahindra is hiring Customer Support Associates for CBD Belapur, Navi Mumbai location.** **Banking process (inbound voice - customer service)** **Graduation is mandate** **Minimum 6 months experience is required** **If someone is not from BFSI background, good knowledge about banking is required.** **6 days working, Day shift, Sunday off** **Job...
-
Customer Support Associate
1 week ago
Mumbai, Maharashtra, India Zama Organics Full time**Company Overview**: Zama Organics is a leading player in the food industry, dedicated to delivering exceptional culinary experiences to our customers. We specialize in providing high-quality food products and services tailored to meet the diverse needs of our clientele. As we continue to grow, we are seeking a passionate and customer-oriented individual to...
-
Customer Support Associate
2 days ago
Mumbai, India HTD Resources Full time**Designation-Customer Support Associate (CSA).** **Location: Chandivali (Mumbai)** **Only Graduates** Job Profile - Have to resolute customers query over chat Shift Timing Male/Females Day Shift 8 am to 8 PM (Any 9hrs) Rotational Week Off. **Job Types**: Full-time, Permanent Pay: ₹17,000.00 - ₹21,700.00 per month **Education**: - Bachelor's...
-
Customer Sales Executive
2 months ago
Navi Mumbai, India Altius Customer Services Pvt Ltd Full time**About US** Altius started its operations in early 2002 as consultants and has rapidly grown into a diversified company with zealous experts from various sectors catering to our Clients transformation. We handle customer lifecycle management through our Digital Marketing, Information Technology & Business Process units. Headquartered in Mumbai and...
-
Customer Support Executive
2 weeks ago
Chandivali, Mumbai, Maharashtra, India MoSahay Associate Full timeMahindra Holidays (MH) Voice ProcessChandivali, MumbaiAny Graduate 10+2+3 6 to 12 months Experience - in Customer service - 3LPA20-25daysVoice & Written versant,23,000 to 27,000rs3LPA to 3.5LPAExcellent English Communication (Versant 5 Level)24*7 Shift (Male) 7am to 10pm (females)6days Working & 1 rotational week-offWing 1 & 2, IT 4th Floor, TechM, near...
-
Customer Support Associate
1 week ago
Mumbai, India YASH iNFOSOLUTIONS Full time**Work Profile **: Customer Support Associate / Executive. Responsibilities include interacting with customers through telephone for support / sales related queries, billing / invoicing / renewals related assistance to customers etc. **Training **: Training of technical knowledge required to support customers for the services shall be provided, however...
-
Customer Service Associate
2 months ago
Navi Mumbai, India Chalo Mobility Pvt Ltd Full time**Customer Success Associate** The customer Service associate is the first point of interaction and can be instrumental in making a strong impression of our company with our client. The associate needs to be polite, knowledgeable and be able to help or redirect a query depending on its nature. **Objective - Customer Success - Creating A Great First...