Customer Services Professional

2 months ago


Bengaluru, India Siemens Full time

**Role: Customer Services Professional**

The world never stands still. And new challenges arise every day. With a passion for questioning things, for supplying ideas, and intelligently driving things forward we are helping society move towards a more intelligent future. Be it with technologies that reduce carbon emissions in cities or hyperintelligent robots. This is how we are able, to tackle the most important projects and push them forward together. Help us shape the future.

With our innovative and integrated technology we support our customers in continuously improving the reliability, safety, and efficiency of products, processes and plants. Can you help us shape the future? We’re looking for dedicated people with the skills and vision to build a better tomorrow. Join our team and help us create the technology that will transform entire industries, cities and even countries.

**Change the future with**
- Responsible for reproducing, troubleshooting Customer Problem Statements on PCS 7 Products
- Set up the test environments in Lab for different types of Customer Problem Statements, which involves configuration of the products under test.
- Responsible for writing bug reports and verifying them after fixes.
- Involves in interacting with Business Partners and Customers for technical clarifications.
- The work involves Handling Escalations and Support on SIMATIC PCS 7 systems
- Involves in interacting with Business Partners for technical clarifications
- The work involves Handling Escalations and Support on SIMATIC PCS 7 systems

**What you need to make real what matters**
- We need a graduate BE - Electrical, Electronics & Communications or Instrumentation Engineering with 3-5 years of total experience in Industrial Automation Domain (experience with PCS 7 SIMATIC Batch is additional advantage)
- Worked on Redundant PLCs configurations.
- Worked on Failsafe configurations.
- Worked on SCADA HMI (in-depth knowledge)
- Hands on working Exp. on continuous and sequential control logics.
- Hands on working exp on field device
- Knowledge on Product Testing

**We’ve got quite a lot to offer. How about you?**

This role is based in Bangalore. You’ll also get to visit other locations in India and beyond, so you’ll need to go where this journey takes you. In return, you’ll get the chance to work with teams impacting entire cities, countries - and the shape of things to come.



  • Bengaluru, India Quick customer electronic service Full time

    Customer relationship executive, to handle escalation,calling, data entry, mailing, balancing the target **Salary**: From ₹7,000.00 per month **Benefits**: - Cell phone reimbursement - Internet reimbursement Schedule: - Day shift Supplemental pay types: - Overtime pay - Performance bonus **Education**: - Secondary(10th Pass)...


  • Bengaluru, India STARTEK Aegis Customer Support Services Pvt. Ltd Full time

    CSA- Customer Support Voice process - Outbound English and Hindi Mandatory Graduation Mandatory Day Shift - Rotational Shift Rotational off - 6 days Working Immediate Joiners A - Nos., 70, sringar, Krishna Reddy Industrial Area, Hosapalaya, Muneshwara Nagar, Bangalore, Karnataka 560068 Contact -8310863451 Mail **Job Types**: Full-time, Regular /...


  • Banaswadi, Bengaluru, Karnataka, India Quick customer electronic service Full time

    Hi, I'm searching customer service executive to manage phone calls and balancing data sheet in system 8904309332 **Job Types**: Full-time, Fresher **Salary**: From ₹8,000.00 per month **Benefits**: - Cell phone reimbursement Schedule: - Monday to Friday Supplemental pay types: - Performance bonus **Education**: - Secondary(10th Pass)...


  • Bengaluru, Karnataka, India Siemens Full time

    Role: Customer Services ProfessionalThe world never stands still. And new challenges arise every day. With a passion for questioning things, for supplying ideas, and intelligently driving things forward we are helping society move towards a more intelligent future. Be it with technologies that reduce carbon emissions in cities or hyperintelligent robots....


  • Bengaluru, Karnataka, India Aegis Customer Support Services Private Limited Full time

    CSA is required to take outbound calls related to seller requests, queries and complaints for giant e-commerce process. Pre - Requisites: 1. Must be an Indian Citizen and resident and should be 18-26 years of Age. 2. Must have excellent (Verbal) English communication skills and strong Hindi communication skills with no MTI. (Versant quality 3/4) 3. Should...


  • Bengaluru, India Siemens Full time

    **Job Title - Process Expert - Opportunity to Cash** Looking for challenging role? If you really want to make a difference - make it with us Siemens Technology Services Private Limited is a Service provider to different Siemens entities across the globe. As a world leader and service provider, we bring a lot of value creation for the different Siemens...


  • Bengaluru, Karnataka, India Fortinet Full time

    **Responsibilities**: - Work and resolve Customer Service queries through phone, chat and web tickets by Fortinet policies - Screen incoming Customer calls, assist with ticket creation, verify entitlement and route customers to the appropriate team within the Customer Service & Support organization - After product replacement, follow up with customers in...


  • Bengaluru, Karnataka, India Aegis Customer Support Services Private Limited Full time

    Looking for Excellent communication. International Voice process. Background verification. Customer support. Benefits - Two way cab facility within the hiring boundary. Quarterly Bonus & Performance based incentives are available. **Job Types**: Full-time, Permanent, Fresher **Salary**: ₹250,000.00 - ₹320,000.00 per year **Benefits**: -...


  • Bengaluru, India Aadhi Consulting Services Full time

    We are looking for an outgoing customer service associate to assist our customers with product inquiries in a swift, proficient, and friendly manner. The customer service associate will be instrumental in customer retention by addressing concerns and product issues, and by communicating in a professional, positive manner.Responsibilities:Attending training...


  • Bengaluru, India Customer Care Executive Full time

    Managing incoming calls and customer service inquiries - Provide information about products and services, take/cancel orders, and record details of complaints - Keep records of customer interactions and transactions, details of enquiries, complaints, and comments, as well as actions taken - Follow up to ensure that appropriate actions are taken on customer...


  • Bengaluru, India Alpha Customer Care Pvt Ltd Full time

    **Job Profile** - Inbound support - Service ticket management - L1 Tech support - Service call tracking and scheduling - Outbound customer feedback survey **Support Channel**: - Voice / Mail/ Whatsapp **Qualification**: - Degree - Diploma - Puc pass/fail **Languages**: - English, Hindi & Regional Language - English, Hindi & Marathi - English, Hindi &...


  • Bengaluru, India AWS ProServe IN - Karnataka Full time

    Currently in your penultimate or pre-final year of a degree in Computer Science / Engineering / Mathematics / Technology / Related science/technical field. Ideally completing this degree post-internship. - Interest and aptitude to learn about and deliver cloud-based solutions to customers. Experience with one of the programming languages like Java, Python,...


  • Bengaluru, India VictaMan Services Private Limited Full time

    2. Resolve customer complaints or concerns effectively and efficiently by understanding their needs and providing appropriate solutions. 3. Maintain a deep understanding of our products/services to address customer queries accurately and provide product-related assistance. 4. Escalate complex or unresolved issues to the appropriate internal teams while...


  • Bengaluru, India Victaman Services Pvt Ltd Full time

    Answering phones and explaining the product and services offered by the company. - Contacting existing customers as well as prospective customers using scripts. - Obtaining customer information and other relevant data. - Asking questions to the customer and understanding their specifications. - Resolving queries and issues related to the products and...


  • Bengaluru, Karnataka, India BT Full time

    Service Op. ProfessionalJob Req ID:22996Posting Date:9 Feb 2024Function:ServiceLocation:Outer Ring Road, Bellandur, Bengaluru, IndiaSalary:competitiveWhy this job mattersThe Service Ops. Professional supports operational enablement and readiness of services offerings and capabilities, ensuring that these services are delivered effectively and efficiently for...


  • Bengaluru, India Underwriters Laboratories Inc. Full time

    : At UL, we know why we come to work.: Thousands of us around the world wake up every day with a common purpose: to make the world a safer, more secure and sustainable place. Science is in our DNA; we are endlessly curious and passionate about seeking and speaking the truth. We take delight in knowing that our work makes a meaningful contribution to society,...


  • Bengaluru, India VA Professional Services Full time

    Company DescriptionVA Professional Services is a company dedicated to cater services to MNC’sto generate leads for high end Condition Monitoring products. This company will hire experienced Sales Professionals from the field of Conditional Monitoring to give best services to the OEM’s. As a sister concern of VAMARA TECHWARE, a leading provider of Thermal...


  • Bengaluru, India VA Professional Services Full time

    Company DescriptionVA Professional Services is a company dedicated to cater services to MNC’sto generate leads for high end Condition Monitoring products. This company will hire experienced Sales Professionals from the field of Conditional Monitoring to give best services to the OEM’s. As a sister concern of VAMARA TECHWARE, a leading provider of Thermal...


  • Bengaluru, Karnataka, India VA Professional Services Full time

    Company Description VA Professional Services is a company dedicated to cater services to MNC's to generate leads for high end Condition Monitoring products. This company will hire experienced Sales Professionals from the field of Conditional Monitoring to give best services to the OEM's. As a sister concern of VAMARA TECHWARE, a leading provider of Thermal...


  • Bengaluru, Karnataka, India VA Professional Services Full time

    Company DescriptionVA Professional Services is a company dedicated to cater services to MNC'sto generate leads for high end Condition Monitoring products. This company will hire experienced Sales Professionals from the field of Conditional Monitoring to give best services to the OEM's. As a sister concern of VAMARA TECHWARE, a leading provider of Thermal...