Customer Support Executive

6 months ago


Marol Mumbai Maharashtra, India Carnot Technologies Pvt Ltd Full time

* Exciting Opportunity Alert *

Are you fluent in Hindi & Marathi? We're on the lookout for talented individuals who are passionate about language and culture to join our team

Key Responsibilities:

- Proficiency in Hindi & Marathi.
- Strong command of English.
- Process recharges requests accurately and efficiently, ensuring customer satisfaction.
- Educate customers on our recharge options, promotions, and benefits.
- Resolve any issues or concerns related to recharges promptly and professionally.
- Collaborate with other team members to optimize processes and improve the customer experience.Requirements:

- Excellent communication skills and a friendly demeanor.
- Strong problem-solving abilities and attention to detail.
- Previous customer service experience preferred.
- Ability to work well in a team environment and adapt to changes quickly.

Location : Marol, Andheri

Pay: ₹15,000.00 - ₹18,000.00 per month

Schedule:

- Day shift

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- Telemarketing: 1 year (preferred)
- Customer service: 1 year (preferred)

**Language**:

- Hindi (preferred)
- Marathi (preferred)

Work Location: In person


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