Sme - Backup

5 days ago

Bengaluru, India Microland Full time

Additional details

**Level**
- P3**Requirement location**
- India - Bengaluru**Number of Position**
- 1**Employment type**
- ML**Cluster/Group**
- Microland Delivery**Business Unit**
- EMEA**Department**
- Data Center - Tech Ops**Job Description**:
Knowledge of Setup and configure TSM server/client and tape libraries
Healthcheck of TSM Backup servers
Backup configuration, Restore task, TSM Client version upgrade
Working knowledge on TDP backups like SQL, Oracle and Exchange
TSM for VE backup configuration and troubleshooting methods
Knowledge on Monitoring and troubleshooting the Export and Replication activity
Dealing with Tape Ops team for Export node data
How to pull node occupancy data and sending to customer
Modify and optimize backup schedules
Troubleshoot and resolve missed and failed TSM backups
Knowledge of tape drives and libraries
Interface with vendors for escalation of issues
Processing of tapes for offsite storage
Update TSM policies and procedures and Backup retention check
Fine-tune and troubleshoot TSM environment for optimal performance and resolve complex issues in a timely manner.
Solving complicated Hardware cases and Liaising with Hardware Vendor/IBM support
Advanced trouble shooting skills and identify the severity of the issue,
Ability to Resolving issues quickly to account/customer satisfaction and Prepare RCA
Provide operational support on a 24x7 rotation basis.

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