Telesales Executive
2 months ago
**JOB DESCRIPTION**
**Position**
Position Title**:Tele sales Executive**
Location: Mumbai.
Reporting Manager: Tele sales Manager/Lead
We hustle Monday - Friday (1st & 3rd Saturday)
**Industry**:Insuretech
**Vertical Summary**
Under Impact Guru, Policy Guru/Carepal is an Insurtech startup. Insurance penetration in India is a huge problem. About only 20% of India has some form of health insurance. As an individual, you would have had some exposure to health insurance via policy bazaar, an agent who is generally a relative or your bank. Yet, you haven't bought it today. Why?
This is the problem we are trying to solve by creating innovative products in this space.
**Roles & Responsibilities**:
- Call existing/potential customers to explain about products/services to generate sales/revenue for the organisation
- To utilize inbound/outbound calls to cross-sell & up-sell products/services
- To share and record accurate information of communication with customers to update database
- Answer questions regarding products/services to ensure customer satisfaction
- Ask relevant questions to understand customer requirements.
- Develop and sustain relationships with customers to encourage repeat business.
- Develop in-depth knowledge of customer products and services to make suitable recommendations based on customers' needs and preferences.
- Meet/exceed daily and monthly targets with respect to call volume and sales
**Professional Experiences**:
- Proven experience working as a telesales executive or customer service role
- Proven track record of successfully meeting sales targets preferably over the phone
- Good knowledge of relevant computer programs and telephone systems
**Functional & Behavioural Competencies**:
- Strong analytical and problem-solving skills.
- Strong negotiation and consultative sales skills.
- Growth and aggressive delivery, targets-oriented mind-set
- Ability to deliver in high pace environment
- Strong organizational skills
- Excellent communication and customer service skills.
**What do we offer?**:
- Attractive salary & performance-linked bonuses
- Health Insurance benef
- Fun, casual & flexible work environment
- Entrepreneurial, forward-looking, growth-driven & open work culture
Pay: ₹18,000.00 - ₹27,564.29 per month
**Benefits**:
- Health insurance
Schedule:
- Day shift
- Monday to Friday
Supplemental pay types:
- Performance bonus
Ability to commute/relocate:
- Mumbai, Mumbai Suburban - 400072, Maharashtra: Reliably commute or planning to relocate before starting work (required)
**Education**:
- Higher Secondary(12th Pass) (preferred)
**Experience**:
- total work: 1 year (preferred)
- Sales: 1 year (preferred)
**Language**:
- Hindi,english,marathi (required)
- English (required)
Application Deadline: 12/02/2023
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