Siebel Application Support

3 weeks ago

Bengaluru, India FIS Global Full time

**Position Type**:
Full time
**Type Of Hire**:
Experienced (relevant combo of work and education)
**Education Desired**:
Bachelor of Information Technology
**Travel Percentage**:
5 - 10%

**Siebel Application Support - Unix,SQL,Oracle - Rotational Support**

Are you curious, motivated, and forward-thinking? At FIS you’ll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun.

**About the team**

The Merchant SRE team provides second and third level Application Support, supporting the FIS Merchant Solutions Acquiring Platform. The Acquiring Platform is responsible for the clearing, reporting and settlement of transactions to our customers and card schemes. It also provides a front-end for Operations to manage our customers and interacts with third parties to process disputed transactions.

**What you will be doing**
- Troubleshooting and investigation of production incidents following ITSM processes
- Problem and defect management
- Drive continuous improvement in the SDLC CI/CD Pipeline
- Conduct code-level software analysis and fault finding to identify root cause and resolution
- Interface with internal clients, business managers, Product and Development teams to resolve incidents and support permanent fix
- Represent team on cross-functional initiatives for production, support, and development activities
- Interpret and present data and analysis to management and other stakeholders as needed
- Provide QA for production change
- Provide 24 x 7 on-call support for production systems on a rota basis
- Define, develop, and maintain production support documentation in our knowledge base
- Support of Disaster Recovery, Code Release, and other change events
- Contribute to process improvement initiatives and work towards achieving best practice
- Creation of scripts for process automation and workarounds

**What you bring**:

- Strong analytical and problem-solving skills
- Service management ethos and disciplined approach to management of support tasks
- Strong interpersonal skills, demonstrating a variety of influencing styles
- Show a desire to take the initiative, moving issues forward to resolution
- Understand the role of Site Reliability Engineer and the role that plays in an organisation
- Excellent Communications skills, written and spoken
- Knowledge of ITSM and SDLC / Agile processes
- Desire to learn and ability to self-teach from available information
- Desire to support a varied range of products
- Technical skills in the following areas
- ** Essential** - one or more of the following:

- Siebel Application Support -Mandatory
- Unix / Linux skills
- Scripting
- Experience in SQL Scripting
- Understanding of data structures
- Automation skills

**Desired**:

- Experience in one of the following - JVM, Tomcat, Weblogic, Websphere or Apache
- Operational Tooling - Shell Scripts, Ansible
- Experience in supporting APIs
- Knowledge of supporting Kafka Topics
- Postgress or Oracle database knowledge

**Bonus**:

- Knowledge of Siebel
- Knowledge of Identity and Access management
- Knowledge of hybrid cloud connectivity and concepts
- Knowledge or Kibana and/or Splunk

**Added bonus if you have**:

- Knowledge of the global payments industry or a good understanding of payments transaction life cycle will be an advantage
- Knowledge of Control-M scheduling
- Knowledge of containerisation (Docker & Kubernetees) & on-prem server concepts (VMWare)

**What we offer you**
- A multifaceted job with a high degree of responsibility and a broad spectrum of opportunities
- A modern, international work environment and a dedicated and motivated team
- A variety of career development tools, resources, and opportunities
- A broad range of professional education and personal development opportunities

**Privacy Statement**

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

**Sourcing Model**

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

pridepass

  • Siebel Administrator

    2 months ago

    Bengaluru, India Optivalue tek consulting Full time

    Job Description : We are looking for a seasoned Senior Siebel Admin Developer with 7 - 12 years of experience to join our team. The ideal candidate will possess expertise in Siebel Tools, Configuration, Scripting, and Enterprise Application Integration (EAI).As a Senior Siebel Admin Developer, you will play a crucial role in designing, developing, and...

  • Siebel Administrator

    3 weeks ago

    Bengaluru, India Optivalue tek consulting Full time

    Job Description : We are looking for a seasoned Senior Siebel Admin Developer with 7 - 12 years of experience to join our team. The ideal candidate will possess expertise in Siebel Tools, Configuration, Scripting, and Enterprise Application Integration (EAI).As a Senior Siebel Admin Developer, you will play a crucial role in designing, developing, and...

  • Siebel Developer

    1 week ago

    Bengaluru, Karnataka, India Optivalue tek consulting Full time

    Job Description : We are seeking a skilled Siebel Developer with experience in the telecom domain to join our team. The ideal candidate will have a solid background in Siebel development and a strong understanding of telecom business processes. If you are a proactive problem solver with a passion for technology and a background in telecom, we encourage you...

  • Siebel Administratior

    2 weeks ago

    Bengaluru, Karnataka, India Optivalue tek consulting Full time

    Job Title:Siebel AdministratorCompany:[Company Name]About Us:[Brief description of the company and its industry]Job Description:We are looking for a skilled Siebel Administrator with solid experience to be part of our team. As a Siebel Administrator, you will handle the setup, maintenance, and support of our Siebel CRM system.The ideal candidate needs to...

  • Siebel Administratior

    2 months ago

    Bengaluru, India Optivalue tek consulting Full time

    Here's a sample job description for a Siebel administrator role with five years of experience:Job Title: Siebel Administrator- Location:- [Specify location]Company:- [Specify company name]About Us: [Provide a brief description of the company and its industry]Job Description: We are seeking an experienced Siebel Administrator to join our dynamic team. As...

  • Siebel Eim

    3 weeks ago

    Bengaluru, India Response Informatics Full time

    Minimum 8 years of Siebel EIM experience with good knowledge on Siebel Data model. Should have hands on experience on following Siebel components - Siebel EIM,Siebel tools and Siebel data model - Should have executed Siebel Data Migrtion from Legacy Applications - Should have Good Knowledge on Oracle pl/SQL and or Any of the ETL tools like Informatica, ODI...

  • Siebel UCM Developer

    2 days ago

    Bengaluru, India Coffeee.io Full time

    Job role : Siebel UCM (Unified Customer Master) DeveloperYears of experience(in years) : 3-4 yearsJob Type : Full timeLocation : On Site, Hyderabad/ Bengaluru/ Pune/ Delhi NCRAbout Coffeee.ioCoffeee.io is an AI-powered global marketplace for hiring exceptional pre-assesseddevelopers, making hiring the most efficient and bias-free.About roleWe are looking for...

  • Siebel Developer

    2 months ago

    Bengaluru, India Optivalue tek consulting Full time

    Job Description :- We are seeking a skilled Siebel Developer with experience in the telecom domain to join our team.- The ideal candidate will have a solid background in Siebel development and a strong understanding of telecom business processes.- If you are a proactive problem solver with a passion for technology and a background in telecom, we encourage...

  • Siebel Developer

    3 weeks ago

    Bengaluru, India Optivalue tek consulting Full time

    Job Description :- We are seeking a skilled Siebel Developer with experience in the telecom domain to join our team.- The ideal candidate will have a solid background in Siebel development and a strong understanding of telecom business processes.- If you are a proactive problem solver with a passion for technology and a background in telecom, we encourage...

  • Siebel Developer

    2 weeks ago

    Bengaluru, Karnataka, India Sureminds Solutions Full time

    Job Description:- Design, develop, and customize Siebel CRM solutions to meet business requirements within the telecom domain. Collaborate with crossfunctional teams to gather and analyse requirements, and translate them into technical designs. Implement and configure Siebel application modules. Develop and maintain Siebel configuration, scripts, workflows,...

  • Principal Consultant

    4 weeks ago

    Bengaluru, India Oracle Full time

    9 to 14 years of industry experience preferably on Telecommunication domain Excellent hands-on design and development experience on Siebel CRM application - any of below mentioned modules Siebel CSW - Configuration, Scripting, Workflow Siebel CRM Open UI Siebel CRM order Management Siebel Product Modeling, Configuration Siebel Workforce management Siebel...

  • Siebel Admin

    3 weeks ago

    Bengaluru, India Humanity Full time

    Company Description Jobs for Humanity is dedicated to building an inclusive and just employment ecosystem. Therefore, we have dedicated this job posting to individuals coming from the following communities: Refugee, Neurodivergent, Single Parent, Blind or Low Vision, Ethnic Minority, and the Previously Incarcerated. If you identify with any of the following...

  • Senior Siebel Developer

    1 month ago

    Bengaluru, Karnataka, India CONDUENT Full time

    About Conduent: Conduent provides essential services and solutions for industry-leading companies and numerous governments, delivering outstanding results for clients and the individuals relying on them. Join a work environment where your unique contribution is recognized and celebrated every day.Job Description:Oversee technical direction, governance, best...

  • Senior Siebel Developer

    2 weeks ago

    Bengaluru, Karnataka, India CONDUENT Full time

    About Conduent: Conduent provides essential services and solutions for industry-leading companies and numerous governments, delivering outstanding results for clients and the individuals relying on them. Join a work environment where your unique contribution is recognized and celebrated every day.Job Description:Oversee technical direction, governance, best...

  • Senior Siebel Developer

    4 weeks ago

    Bengaluru, Karnataka, India CONDUENT Full time

    About Conduent: Conduent provides essential services and solutions for industry-leading companies and numerous governments, delivering outstanding results for clients and the individuals relying on them. Join a work environment where your unique contribution is recognized and celebrated every day.Job Description:Oversee technical direction, governance, best...

  • Siebel Architect

    2 weeks ago

    Bengaluru, Karnataka, India BNP Paribas Full time

    **Job Description - Sr. Siebel Architect - Bangalore** **POSITION PURPOSE**: This position is for a senior Siebel technical architect having 15+ years of experience in Software development **DIRECT RESPONSIBILITIES**: Deep understanding of Siebel architecture, data encryption protocols authentication mechanisms, and authorization controls, specifically...

  • Siebel CRM

    1 week ago

    Bengaluru, Karnataka, India Delivery Centric Technologies Full time

    Hi Folks,This is a great opportunity for an Siebel CRM to take up this role in a well-established team based in Bangalore- Experience: 5 to 12 years- Location: Bangalore- Work type: Fixed Term Contract| Casual Contract- Role: Siebel CRMAbout Delivery Centric:Delivery Centric is a customer-focused, technology solutions provider for the APAC region. With a...

  • Siebel Admin

    2 weeks ago

    Bengaluru, Karnataka, India Integrated Personnel Services Private Limited Full time

    Job Description About Us Integrated Personnel Services Ltd. (IPSL) incorporated in the year 2004, with intent to deliver integrated solutions for Recruitment, HR Management / processing and HR outsourcing for IT and Non-IT companies that exactly matching to the client's requirements. IPS Groups customer centric orientation in providing complete HR Solution...

  • Siebel Engineer

    2 months ago

    Bengaluru, India Notus Full time

    We are looking good candidates for Sieble CRM/Sieble CTI ( Client -Wipro) (Contractual Role- on site) (PAN India)Exp : 8+yrs (Sieble CRM/Sieble CTI)Notice period : Immediate joiners only.Shift Timing : Day shift full time workLocation : Pan IndiaRole purpose :- Assess, design and implement new products & services through different Releases on Oracle Siebel...

  • Siebel Engineer

    4 weeks ago

    Bengaluru, India Notus Full time

    We are looking good candidates for Sieble CRM/Sieble CTI ( Client -Wipro) (Contractual Role- on site) (PAN India)Exp : 8+yrs (Sieble CRM/Sieble CTI)Notice period : Immediate joiners only.Shift Timing : Day shift full time workLocation : Pan IndiaRole purpose :- Assess, design and implement new products & services through different Releases on Oracle Siebel...