Tele Marketing Executive

3 weeks ago

Krishnanagar, India SUSRIJO CHARITABLE TRUST Full time

**Contacting customers**: Contacting potential and current customers to inform them about products and services
- **Answering questions**: Answering questions about the company and products
- **Understanding customer needs**: Asking questions to understand customer requirements and close sales
- **Maintaining customer database**: Keeping the customer database updated
- **Keeping records**: Keeping detailed records of calls and results
- **Adjusting sales pitch**: Adjusting sales pitch to meet needs of specific individuals
- **Scheduling appointments**: Scheduling appointments for sales staff
- **Following up**: Following up on initial interactions
- Creating achievable sales goals that grow progressively larger over time.
- Informing staff of individual and overall sales targets to promote accountability within the team.
- Assigning shifts in accordance with the target market's availability.
- Updating customers' details on our database, and then sharing this information with staff.
- Tending to highly technical or serious questions and complaints.
- Training new hires and monitoring current staff to ensure consistency in performance.
- Freeing the workplace from noise and other interruptions that could distract staff and clients.
- Performing regular checks on telephone connections to ensure that these work perfectly.
- Reporting on salient achievements and impediments.

Pay: ₹5,000.00 - ₹10,000.00 per month

Schedule:

- Day shift

Supplemental Pay:

- Performance bonus

Ability to commute/relocate:

- Krishnagar, West Bengal: Reliably commute or planning to relocate before starting work (preferred)

**Education**:

- Bachelor's (required)

**Experience**:

- total work: 3 years (required)
- Sales: 3 years (required)

**Language**:

- Hindi (required)
- English (required)
- Bengali (required)

Willingness to travel:

- 100% (required)

Work Location: In person

Expected Start Date: 15/12/2024

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