Hotel Receptionist
2 months ago
Job Title: Hotel Front Desk Manager/Hotel Manager
**Job Type**: Full-Time
**Position Overview**: We are seeking a motivated and experienced Front Desk Manager/Hotel Manager to oversee the daily operations of our boutique 20-room hotel and to involve in upcoming renovations to share ideas. As the Front Desk Manager, you will be the face of our establishment, ensuring that every guest enjoys a seamless and exceptional experience from check-in to check-out.
**Key Responsibilities**:
- **Guest Service**:
- Provide a warm, welcoming, and efficient check-in and check-out process for all guests.
- Address guest inquiries, requests, and complaints with professionalism and a positive attitude.
- Ensure guest satisfaction by delivering personalized service and anticipating needs.
- **Operations Management**:
- Supervise staff, including scheduling, training, and performance management.
- Oversee daily front desk operations to ensure smooth functioning, including reservations, check-ins, check-outs, and handling special requests.
- Manage room assignments and ensure that all rooms are prepared and ready for guests.
- **Administrative Duties**:
- Handle cash and credit transactions accurately, including processing payments and reconciling the daily cash drawer.
- Maintain accurate records of guest information, reservations, and transactions.
- Prepare and review reports related to occupancy, revenue, and guest feedback.
- Submitting GST invoices to clients and companies.
- **Communication**:
- Coordinate with housekeeping, maintenance, and other hotel departments to address and resolve issues promptly.
- Communicate effectively with guests and staff to ensure a cohesive and productive work environment.
- **Problem Resolution**:
- Handle guest complaints and concerns with empathy and a solution-oriented approach.
- Implement corrective actions as needed to enhance guest satisfaction and resolve issues.
- **Marketing and Sales**:
- Promote hotel services and upsell rooms and amenities to enhance guest experiences and increase revenue.
- Assist in developing and implementing marketing strategies to attract and retain guests, guided by upper management.
**Qualifications**:
- Previous experience in a management or supervisory role in a hotel or similar hospitality setting.
- Strong leadership and team management skills.
- Excellent communication and interpersonal skills.
- Ability to handle multiple tasks and remain calm under pressure.
- Strong problem-solving skills and attention to detail.
**Education and Experience**:
- High school diploma or equivalent; a degree in hospitality management or related field is a plus.
- Minimum of 2 years of experience in hotel operations or a similar role.
**Benefits**:
- Competitive salary
- Health and wellness benefits
- Opportunities for professional development and career growth
**Benefits**:
- Health insurance
Schedule:
- Day shift
- Fixed shift
Supplemental Pay:
- Performance bonus
**Education**:
- Bachelor's (required)
**Experience**:
- Hotel management: 1 year (required)
**Language**:
- Hindi (required)
- English (required)
Work Location: In person
-
Hotel Receptionist
5 months ago
Nagpur, Maharashtra, India Hotel Sunrise N Resorts- Koradi Road Full timeReceptionist, Good Knowlege of Hotel Industry, Very Good in interaction with customers. Spoft Spoken. Overall activities required buiding a good customer relationship and managing our front office. Should have good knowledge of Ms Word, Excel Sheet and must be **Fluent in English.** **JOB TIMINGS WOULD BE MINIMUM 10 HOURS. Preferably 8am to 6pm or...
-
Hotel Receptionist
2 weeks ago
Kopri, Thane, Maharashtra, India Hotel Lerida Full time**Requirements**: - Proven experience as a receptionist or in customer service - Strong communication and interpersonal skills - Ability to manage reservations and handle administrative tasks - Professional appearance and demeanor - Basic knowledge of hotel booking software (preferred) Pay: ₹10,455.20 - ₹24,093.06 per month Schedule: - Rotational...
-
Female Hotel Receptionist
5 months ago
Nagpur, Maharashtra, India Hotel Sunrise N Resorts- Koradi Road Full timeFemale Receptionist, Good Knowlege of Hotel Industry, Very Good in interaction with customers. Spoft Spoken. Overall activities required buiding a good customer relationship and managing our front office. Should have good knowledge of Ms Word, Excel Sheet and must be **Fluent in English.** **JOB TIMINGS WOULD BE MINIMUM 10 HOURS. Preferably 8am to 6pm...
-
Hotel Receptionist
5 months ago
Jogeshwari West, Mumbai, Maharashtra, India Hotel Mina International Full time**Responsibilities**: - Welcome and check in/check out guests. - Manage online bookings and reservations. - Answer phone calls and guest inquiries. - Provide information about hotel services. - Handle guest requests and issues. - Keep the reception area clean. - Perform administrative tasks and process payments. **Requirements**: - Graduate or...
-
Hotel Receptionist
2 months ago
Juhu, Mumbai, Maharashtra, India Hotel Beach Garden Full timeReceptionist Duties & Responsibilities: - Check guests in and out of their rooms - Take & Verify Guest Identity and other information. - Compute Guest Information and Room Billing and tariff on Software. - Manage reservations and room assignments. - Provide information about hotel facilities and services. - Address and Process guest complaints and take...
-
Hotel Receptionist
5 months ago
Nagpur, Maharashtra, India HOTEL K P INN Full timeHotel management graduate with 2-3 years experience in the hotel industry in areas like House Keeping, Front desk. Reception / Front Desk Executive shall be responsible for smooth check-in/ check-out, housekeeping supervision & Guests' delightful stay. **Job Types**: Full-time, Permanent **Salary**: ₹8,000.00 - ₹12,000.00 per month Schedule: -...
-
Hotel Front-desk Receptionist
5 months ago
Juhu, Mumbai, Maharashtra, India Hotel Beach Garden Full timeJob Title: Hotel Receptionist. Location: Hotel Beach Garden, Juhu. **Salary**: 16,000 - 22,000 Receptionist Duties & Responsibilities: - Check guests in and out of their rooms - Take & Verify Guest Identity and other information. - Compute Guest Information and Room Billing and tariff on Software. - Manage reservations and room assignments. - Provide...
-
Front Desk Hotel Receptionist
5 months ago
Pune, Maharashtra, India Da casa business hotel Full timeFront office executive/ receptionist for hotel. Need computer knowledge and required to manage guest with check-ins and check-out. Pay: ₹15,000.00 - ₹18,000.00 per month Schedule: - Day shift **Experience**: - total work: 5 years (preferred) Work Location: In person
-
Hotel Receptionist
5 months ago
Nashik, Maharashtra, India Ace Consultants Full timeWE ARE HIRING Job designation: -Hotel Receptionist Job location: -Nashik **Salary**: -15,000-22,000 per month Experience: - Total experience: - 3 years of experience in Hospitality industry. - Minimum experience: - 1-2 years of experience as receptionist or related. Education: - Any Diploma or Degree Or Related. Eligibility: - Only Female...
-
Front Desk Hotel Receptionist
5 months ago
Pune, Maharashtra, India Da casa business hotel Full timeFront office executive/ receptionist for hotel. Need computer knowledge and required to manage guest with check-ins and check-out. **Salary**: ₹15,000.00 - ₹18,000.00 per month Schedule: - Day shift **Experience**: - total work: 5 years (preferred) Ability to Commute: - Pune, Maharashtra (required) Ability to Relocate: - Pune, Maharashtra:...
-
Hotel Receptionist
5 months ago
Hinjewadi, Pune, Maharashtra, India ideal crew technology Full timeJob Tittle - **Front Desk Executive** Location - **Hinjewadi ,Pune** Gender - **Female Only** Salary range - **30000-40000/- per month** **Experience - 2+ year's in Hotel industries as a Receptionist is compulsory.** **Responsibilities**: - Guest Services:Greet guests upon arrival and provide them with information about the hotel and its amenities -...
-
Hotel Receptionist
4 months ago
Chinchwad, Pune, Maharashtra, India HOTEL STAFI Full timeWanted Receptionist **Salary**: From ₹15,000.00 per month **Benefits**: - Health insurance Schedule: - Day shift - Night shift - Rotational shift Work Location: In person
-
Hotel Receptionist
5 months ago
Mira Road, Mumbai, Maharashtra, India NMS HR Solution Full timeHotel Receptionist Job Duties - Greet all guests and assist them with check-in and check-out - Maintain a positive attitude and friendly demeanour - Respond to all guest questions and requests - Answer and forward phone calls - Manage guest bookings and reservations - Keep a tidy and orderly workspace - Assist with administrative and clerical tasks as...
-
Hotel Receptionist
5 months ago
Mumbai, Maharashtra, India Tristar Management Services Pvt Ltd Full time**Company**: The Maharaja Hotel **Designation**: Receptionist **CTC**: As per company norms **Experience**: 2-3 years **Qualification**: Graduate/HSC **Location**: Dahisar(E) **Shift Timing**: 7am - 4pm and 2pm - 10am (1 weekly off) **Roles &Responsibility**: - Greet and welcome guests as they arrive at the hotel - Assist guests with check-ins and...
-
Front Desk Receptionist
4 months ago
Wagle Estate, Thane, Maharashtra, India Hotel saffron inn Full timeHotel front desk receptionists are customer service personnel that handle all matters pertaining to guest check-in and check-out. They may also manage reservations and booking information. Hotel front desk receptionists coordinate with other hotel staff to ensure that guests have a pleasant stay. **Job Types**: Full-time, Fresher **Salary**: ₹12,000.00...
-
Hotel Receptionist
5 months ago
Tikuji-Ni-Wadi, Thane, Maharashtra, India Maple Inn Full timeRequired a job for a Hotel receptionist with good communication skills **Salary**: ₹15,000.00 - ₹21,000.00 per month **Benefits**: - Food provided - Leave encashment Schedule: - Morning shift Supplemental pay types: - Yearly bonus **Experience**: - total work: 1 year (preferred) Ability to Commute: - Tikuji-Ni-Wadi, Thane, Maharashtra...
-
Hotel Receptionist
5 months ago
Mumbai, Maharashtra, India PARASHAR HOSPITALITY SOLUTIONS Full time**Hotel Receptionist duties** - Welcoming guests and checking their details against their bookings - Allocating guests their rooms and providing keys - Answering phones from prospective customers and guests, taking messages and delivering them - Completing administrative tasks such as filing and photocopying - Responding to requests for help and...
-
Hotel Receptionist Female
5 months ago
Warje, Pune, Maharashtra, India Oasis Bar and Restaurant Full time**Job description** - A hotel receptionist serves as the face of the hotel and is responsible for providing exceptional customer service to guests - They handle guest inquiries, check-ins, and check-outs efficiently, ensuring guests have a smooth and enjoyable stay at the hotel **Responsibilities**: - Guest Services:Greet guests upon arrival and provide...
-
Front Desk Receptionist
5 months ago
Wagle Estate, Thane, Maharashtra, India Hotel saffron inn Full timeHotel front desk receptionists are customer service personnel that handle all matters pertaining to guest check-in and check-out. They may also manage reservations and booking information. Hotel front desk receptionists coordinate with other hotel staff to ensure that guests have a pleasant stay. **Job Types**: Full-time, Fresher **Salary**: ₹15,000.00...
-
Hotel Receptionist
5 months ago
Juhu, Mumbai, Maharashtra, India Hotel Beach Garden Full timewelcome and greet guests answer and direct incoming calls inform guests of hotel rates and services make and confirm reservations for guests ensure proper room allocation & register and check guests in confirm relevant guest information verify guest's payment method and imprint credit cards for authorisation issue room keys and direct guests to their...