Hotel Receptionist
7 months ago
WE ARE HIRING
Job designation: -Hotel Receptionist
Job location: -Nashik
**Salary**: -15,000-22,000 per month
Experience:
- Total experience:
- 3 years of experience in Hospitality industry.
- Minimum experience:
- 1-2 years of experience as receptionist or related.
Education:
- Any Diploma or Degree Or Related.
Eligibility:
- Only Female Applicants can Apply.
Skillset:
- Good communication skills
- Proficiency with MS Office
**IMMEDIATE JOINERS REQUIRED**
**JOB TYPE: FULL TIME**
Profile Introduction:
As a Hotel Receptionist, you play a crucial role in providing a warm and welcoming experience to guests from the moment they arrive. Your friendly demeanor, excellent communication skills, and attention to detail contribute to creating a positive first impression for guests staying at our hotel.
**Responsibilities**:
- **Guest Services**: Greet and check-in guests, provide information about hotel facilities, services, and local attractions.
- **Reservation Management**: Handle reservations, cancellations, and modifications with accuracy and efficiency.
- **Problem Resolution**: Address guest concerns and resolve issues to ensure a positive experience.
- **Administrative Tasks**: Complete check-out procedures, handle payments, and maintain accurate guest records.
- **Collaboration**: Coordinate with other hotel departments to ensure seamless guest services.
- **Multitasking**: Manage multiple tasks simultaneously, including handling guest requests and maintaining a tidy reception area.
**Requirements**:
- **Communication Skills**: Excellent verbal and written communication skills in the local language and, if applicable, additional languages.
- **Customer Service**: Strong customer service orientation with a friendly and approachable demeanor.
- **Organizational Skills**: Ability to manage multiple tasks efficiently and maintain attention to detail.
- **Technical Proficiency**: Familiarity with hotel management software and basic computer skills.
- **Problem-Solving**: Effective problem-solving skills and the ability to remain calm under pressure.
- **Adaptability**: Willingness to work in a dynamic and fast-paced environment.
- **Professional Appearance**: Neat and professional appearance to uphold the hotel's image.
- Languages: Hindi, Marathi, English.
**Salary**: ₹15,000.00 - ₹22,000.00 per month
**Benefits**:
- Food provided
Schedule:
- Day shift
Work Location: In person
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