Supervisor, Contracts

7 months ago

Bengaluru, India ICON Full time

Recognize, exemplify and adhere to ICON's values which are based on our commitment to People, Clients and Performance.

**Contract/Change Order Development**
- The role of the Supervisor is to coordinate, develop, negotiate, and execute all client/sponsor contracts and change orders for newly awarded and on-going projects.
- Assist Contracts Managers in providing comprehensive QC review of contracts and change orders to identify potential issues/concerns and to ensure high quality and accuracy (error free) prior to client submission.
- Understand the operational department’s tasks and roles within the task as well as cost drivers within ICON.
- Possess a good working knowledge of ICON’s costing tools, client budget grids, and any tools and templates developed within the client contract services group.
- Coordinate, develop, and negotiate contracts and change orders for newly awarded and on-going projects at ICON.
- Solicit input and review of contracts and change orders from the relevant operational departments.
- Understand reasons and challenge supporting information provided by the project team related to budget changes (timeline, specifications, tasks, hours, etc) and that the budget changes are reasonable and justified.
- Understand and interpret legal language contained in a MSA, Letter of Intents, Start-up Agreements and standalone contracts.
- Work simultaneously on numerous contracts and/or change orders.
- Independently manage and prioritize workload in relation to timelines and client submissions with consistent accuracy and speed.
- Recognize when client questions/comments need required input and review by Legal and/or operations/senior management.
- Provide the relevant information, analysis, recommendations required, and solution for negotiations and discussions with clients regarding cost proposals/change orders/contracts to the Contract Manager, the respective Sales personnel, and project teams.
- Provide project/financial analysis on the project budget to justify supporting information from the project team on prior to client submission.
- Develop and maintain client/project files and tracking tools.
- Develop cash neutral payment schedules.
- Update Salesforce in a timely and consistent manner with concise, accurate information on status of the contract or change order.

**Quality**
- Review client/project documents and budgets to ensure accuracy with mínimal to no errors prior to submission to their Director for final QC review.
- Q.C. team’s members work as needed.

**Build Relationships**
- With ICON project teams, sales, proposals, finance, project analysis, and ICON management.
- Understand work practices with clients and other ICON service areas.
- Build strong client relationships and understand their respective contractual and work practices and guide the ICON project managers, project teams, finance, vendors etc to follow such practices.

**Communication**
- Lead discussion and negotiation with ICON Legal and Sales Team to determine the appropriate terms and conditions to be included in the contracts (inclusive of Letter of Intents and Start-up Agreements) and change orders.
- Lead discussion and negotiation with clients related to the contractual document (Letter of Intents, Start-up Agreements, standalone contracts) and project budgets.
- Provide the relevant information, analysis, recommendations required, and solution for negotiations and discussions with clients regarding cost proposals/change orders/contracts to the Director, the respective Sales personnel, and project teams.
- Ensure clear and direct communication when corresponding (verbally or written) with the project team and client on the status of the contract and/or change order.
- Organize, lead, chair, and manage internal meetings and/or client related meetings required related to contracts and change orders.
- Recognize when client questions/comments need required input and review by Legal and/or operations/senior management.
- Liaise with their Director/ Contract Manager on any issues that need to be escalated within ICON or the client.

**Process Improvement**
- As a member of staff, the employee is expected to embrace and contribute to our culture of process improvement with a focus on streamlining our processes adding value to our business and meeting client needs.
- Provide recommendations related to process improvements and training to the contracts management team including playing a key role in taskforce initiatives.

**Travel**
- Travel (approximately 10%) domestic and/or international.

**Other**
- To undertake other reasonably related duties as may be assigned from time to time.
- Assist Contracts Managers with the supervision of their respective direct reports in the coordination, development, and negotiation of contracts and change orders.
- Assist the Contracts Managers in providing mentoring, training, and development of their respective direct reports on an ongoing basis and provide the nece

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