Customer Success Intern

4 weeks ago


Gurgaon, India Zenatix Solutions Pvt Ltd Full time

We are looking for a passionate and highly motivated **Customer Success Intern** to join our Key Accounts team.

**Location**: Nr. Guru Dronacharya Metro Station (Walking away distance)

**Tenure**: 6 months onsite opportunity (higher possibility to convert into full-time based on performance and requirement)

**Key Responsibility Areas**:

- Delivering value by assisting the Key Account Manager with the company's high-value clients
- Monitor daily operations and address potential issues when they arise
- Keeping customer satisfaction high by attending to internal tickets pre-emptively
- Assisting with scheduling meetings, creating agendas and providing status recaps
- Attend and contribute to brainstorming/ideation sessions for growing
- Additional relevant responsibilities as requested

**Key Skills/Traits Desired**:

- Highly skilled in Office tools (good knowledge of basic Excel formulas like VLOOKUP and INDEX-MATCH a huge plus)
- Smart, confident, and above all, the hunger to learn
- Process-oriented and results-driven
- Strong verbal / written communication skills
- Ability to handle multiple tasks in a fast-paced environment under tight deadlines

**Qualifications**:

- Bachelor's Degree from a reputed college/university

**Benefits**:

- Stipend (15k per month)
- Letter of Recommendation
- Internship Certificate
- Office parties and much more

**Job Types**: Full-time, Fresher, Internship
Contract length: 6 months

**Salary**: ₹18,000.00 - ₹20,000.00 per year

Schedule:

- Day shift

Ability to commute/relocate:

- Gurgaon, Haryana: Reliably commute or planning to relocate before starting work (preferred)

Application Question(s):

- How soon can you join if being selected
- Are you comfortable in Client-interfacing set up

**Education**:

- Bachelor's (preferred)


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