Front Office Associate
6 months ago
Perform all check-in and check-out tasks
- Manage phone reservations
- Inform customers about payment methods and verify their credit card data
- Register guests collecting necessary information (like contact details and exact dates of their stay)
- Welcome guests upon their arrival and assign rooms
- Provide information about our hotel, available rooms, rates and amenities
- Respond to clients’ complaints in a timely and professional manner
- Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests’ needs
- Upsell additional facilities and services, when appropriate
- Maintain updated records of bookings and payments
**Salary**: ₹15,000.00 - ₹16,000.00 per month
**Benefits**:
- Food provided
Schedule:
- Rotational shift
Supplemental pay types:
- Yearly bonus
**Education**:
- Diploma (preferred)
**Experience**:
- Hotel management: 1 year (preferred)
- total work: 1 year (required)
**Language**:
- Hindi (preferred)
- English (preferred)
Ability to Commute:
- Alappula, Kerala (required)
Ability to Relocate:
- Alappula, Kerala: Relocate before starting work (required)
Work Location: In person
**Speak with the employer**
+91 9072576669
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