Telecallers
5 months ago
Job Title: Telecaller (Female Only)
Location: Porur, Chennai
Company Overview:
We are a reputable pre-owned car showroom located in Porur, Chennai, committed to providing our customers with quality pre-owned vehicles and excellent customer service. As part of our expansion, we are seeking enthusiastic and dedicated female telecallers to join our team.
**Job Description**:
As a Telecaller, you will be responsible for effectively communicating with potential customers over the phone to promote our pre-owned car inventory. Your primary objective will be to engage prospective buyers, provide information about our vehicles, and schedule appointments for them to visit our showroom.
Key Responsibilities:
*Make outbound calls to potential customers to introduce them to our pre-owned car inventory.
*Explain the features and benefits of various vehicles in our showroom.
*Answer incoming calls and respond to customer inquiries in a professional and courteous manner.
*Maintain a high level of product knowledge to address customer questions and concerns accurately.
*Build and maintain positive relationships with customers to encourage repeat business and referrals.
*Collaborate with the sales team to schedule appointments for interested customers to visit our showroom.
*Record all customer interactions and update the customer database with accurate information.
*Meet or exceed monthly sales targets and objectives.
**Requirements**:
*Previous experience in telemarketing, customer service, or sales is preferred.
*Excellent communication skills in both English and Tamil.
*Pleasant and persuasive telephone etiquette.
*Strong interpersonal skills with the ability to build rapport with customers.
*Goal-oriented with a strong desire to succeed.
*Ability to work independently and as part of a team.
*Proficiency in basic computer skills and familiarity with CRM software is an advantage.
*Must be punctual and able to adhere to office hours (10:00 AM to 6:00 PM).
**Benefits**:
*Competitive salary with attractive incentives based on performance.
*Opportunity for growth and advancement within the company.
*Supportive and friendly work environment.
*Training provided to enhance your skills and knowledge in the automotive industry.
*If you are a motivated and outgoing individual who enjoys interacting with people, we would love to hear from you Please submit your resume along with a cover letter highlighting your relevant experience and why you are interested in joining our team.
**Job Types**: Full-time, Part-time, Fresher
Pay: ₹12,000.00 - ₹20,000.00 per month
Expected hours: 8 per week
**Benefits**:
- Health insurance
Schedule:
- Day shift
Supplemental pay types:
- Commission pay
- Performance bonus
- Yearly bonus
**Education**:
- Higher Secondary(12th Pass) (preferred)
**Experience**:
- Technical support: 1 year (preferred)
- tele sales: 1 year (preferred)
- total work: 1 year (preferred)
**Language**:
- Tamil (preferred)
- English (preferred)
Work Location: In person
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