Telecaller - Inbound
3 months ago
**Job description**
**Position**: Telecaller (Inbound Calls Only)
**Experience Required**: 6 months to 1 years in Telecalling or Customer Support
**Location**: T. Nagar, Chennai
**Employment Type**: Full-time, Office-based
**Salary**: Up to ₹18,000 per month
**Interview Mode**: Walk-in Interview
Job Overview:
Key Responsibilities:
- Manage and respond to inbound calls promptly and professionally.
- Provide accurate information regarding products, services, or company policies.
- Assist customers with inquiries, resolve complaints, and provide appropriate solutions.
- Maintain call logs and document customer interactions in the database.
- Collaborate with team members to ensure high-quality customer service.
- Follow communication guidelines, scripts, and procedures.
Required Qualifications:
- **Experience**:6 months to 1 years of experience in telecalling, call handling, or customer support.**
**Job Types**: Full-time, Permanent
Pay: ₹12,000.00 - ₹18,000.00 per month
**Benefits**:
- Health insurance
- Provident Fund
Schedule:
- Day shift
**Education**:
- Bachelor's (preferred)
**Experience**:
- Telecalling: 1 year (required)
- voice process: 1 year (required)
**Language**:
- English (preferred)
**Location**:
- Chennai, Tamil Nadu (required)
Work Location: In person
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