Restaurant Captain

WE ARE HIRING

Job designation:

- Restaurant Captain: Hotel / Resort

Job location:

- Lonavala

**Salary**:

- 18,000-25,000 per month

Food and Accommodation provided

**Experience**:

- Total experience:

- 3 years of experience in a supervisory role within a restaurant or hotel setting.
- Minimum experience:

- 1-2 years experience in a similar capacity, demonstrating progressive responsibility and leadership within the hospitality sector

Education:

- Bachelor's degree in Hospitality Management, Hotel Administration, or a related field preferred

Skillset:

- Good communication skills
- Proficiency with MS Office
- Familiarity with point-of-sale systems and basic computer skills.

**ONLY FEMALES**

**IMMEDIATE JOINERS REQUIRED**

**Languages:

- English, Hindi and Marathi**

**FULL TIME**

**Profile Introduction**:
We are seeking a dynamic and skilled individual to join our team as a Restaurant Captain - Hotel/Resort Assistant. As a pivotal part of our hospitality staff, you will play a key role in ensuring exceptional guest experiences, overseeing restaurant operations, and contributing to the overall success of our hotel/resort.

**Responsibilities**:

- **Guest Service Excellence**: Provide impeccable customer service by ensuring a welcoming atmosphere, attending to guest needs, and resolving any issues promptly.
- **Team Leadership**: Lead and motivate the restaurant team, including waitstaff and support staff, to deliver outstanding service and uphold the highest standards of professionalism.
- **Operational Oversight**: Manage day-to-day restaurant operations, including but not limited to, table reservations, order processing, inventory management, and adherence to health and safety protocols.
- **Training and Development**: Conduct training sessions for new and existing staff to enhance their skills, product knowledge, and service etiquette.
- **Quality Control**: Ensure the quality and presentation of food and beverages meet or exceed customer expectations, maintaining consistency and compliance with established standards.
- **Guest Feedback**: Actively seek and respond to guest feedback, implementing improvements as necessary to enhance the overall dining experience.
- **Collaboration**: Work closely with other departments within the hotel/resort to coordinate events, promotions, and ensure seamless service delivery.

**Requirements**:

- Strong leadership and interpersonal skills with the ability to inspire and guide a diverse team.
- Excellent communication skills and the ability to interact positively with guests and team members.
- In-depth knowledge of food and beverage trends, service techniques, and industry best practices.
- Flexibility to work in a fast-paced environment, including weekends and holidays.

**Salary**: ₹18,000.00 - ₹25,000.00 per month

Schedule:

- Day shift

Work Location: In person