Mt-om

4 weeks ago

Noida, India Genpact Full time

With a startup spirit and 90,000+ curious and courageous minds, we have the expertise to go deep with the world’s biggest brands—and we have fun doing it. We dream in digital, dare in reality, and reinvent the ways companies work to make an impact far bigger than just our bottom line. We’re harnessing the power of technology and humanity to create meaningful transformation that moves us forward in our pursuit of a world that works better for people. Now, we’re calling upon the thinkers and doers, those with a natural curiosity and a hunger to keep learning, keep growing., People who thrive on fearlessly experimenting, seizing opportunities, and pushing boundaries to turn our vision into reality. And as you help us create a better world, we will help you build your own intellectual firepower. Welcome to the relentless pursuit of better._
- Welcome to the relentless pursuit of better._

**_ _**
- The role requires very close co-ordination with Sales teams, Product teams, Field support team, IT teams, vendors / suppliers, and transporter / freight forwarder to enable revenue maximization for the organization._
- We will prefer people with some analytical skills who are able to understand the process and follow the same rigorously._
- Order processing responsibilities:_
- _Ensure all relevant master data (Direct/indirect customers, products and install base) is correctly set up in the systems._
- _Liaise with Project Management, Service, Sales and Manufacturing to share accurate data related to equipment set up_
- _Based on Purchase orders received from customers, process orders through multiple systems_
- _Handle all internal and external enquiries and supporting documentation related to the process (certificates of origin, shipping documentation, invoice, proofs of delivery)._
- _Monitor and take appropriate action on open orders with suppliers of medical products._
- _Support Senior Analysts in consolidating follow-up updates to implementation and service teams about the status of an order (capital equipment and spare parts)._
- _Support processing shipment claims received from the implementation team and customers._
- Service contract lifecycle management_
- _Based on GCS Managers or Sales instructions, create and maintain Service contracts in line with their validity, compliance of data, updates, etc._
- _Ensure invoices are generated and revenue is recognized accordingly to the billing schedule, posted accurately at month, quarter, and year end._
- _Process necessary invoice claims received from Customers._
- Field Service support_
- _Process demands for spare parts car stock replenishment and follow up on deliveries._
- _Process necessary transactions to keep up to date inventory_
- Supply Chain:_
- _Coordinate any exceptional delivery requirements of medical products through Supply Chain with our warehouses._
- _Replenish hardware and accessories inventory in our central warehouse including coordination of physical inbound processes_
- _Ensure Inventory for local warehouse is correct and review and handle Inventory and freight costs and assess against revenue, perform stock counts and reconciliations in alignment with business._
- Other main responsibilities will include:_
- _Coordinating order-to-cash activities as follows: order processing, service contract lifecycle management, field service support, supply chain support_
- _Collaborating efficiently on related tasks with internal partners such as PMO, Commercial organization, Application specialists, Supply Chain, Order Management US, Customer Service (CSL, etc.), Finance, Master Data, etc._
- _Administration of systems supporting Dispensing Order Management (SFDC, SMX, SAP, LOTS, etc.)_
- _Ensure all relevant processes are performed per internal SOP’s and Service documentation._
- _Adhere to organization and department policies, quality procedures and protocols._
- _Achieve excellence in day-to-day activities._

**_ _**
- Qualifications we seek in you_
- Minimum qualifications_
- _Graduate_
- _SAP ERP experience_
- Preferred qualifications_
- _Excellent communications skills - both verbal and written. Consistent track record of client handling skills and ability to establish trust with clients._

**_ _**

**_
Job_**_Management Trainee_

**_ Primary Location_**_India-Noida_

**_ Schedule_**_Full-time_

**_ Education Level_**_Bachelor's / Graduation / Equivalent_

**_ Job Posting_**_Jun 7, 2023, 3:26:08 AM_

**_ Unposting Date_**_Ongoing_
- Master Skills List_Operations_
- Job Category_Full Time_

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