Client Service Representative

2 weeks ago


Pune, India Zoopero Marketing Private Limited Full time

**Responsibilities**:

- **Relationship Building**: Develop strong relationships with international clients, understanding their unique requirements.
- **Issue Resolution**: Investigate and solve client problems, collaborating with internal teams as needed.
- **Product Expertise**: Gain in-depth knowledge of our offerings to address client questions accurately.
- **Cross-functional Coordination**: Work with various teams to provide comprehensive client solutions.
- **Feedback Collection**: Gather and communicate client feedback to contribute to service enhancements.
- **Performance Targets**: Meet KPIs for response time, resolution, and customer satisfaction.
- **Cultural Sensitivity**: Adapt communication to diverse cultural backgrounds and languages.
- **Learning**: Stay updated on industry trends and customer service techniques.

**Qualifications**:

- Bachelor's degree or equivalent experience.
- Prior international customer service experience.
- Excellent written and verbal English skills; additional languages a plus.
- Strong problem-solving abilities.
- English Communication is must.
- Cultural awareness and adaptability.
- Effective time management.
- Independent and collaborative work style.
- Flexibility with shifts for global coverage.

**Job Types**: Full-time, Permanent

**Salary**: ₹20,000.00 - ₹25,000.00 per month

Schedule:

- Rotational shift

Supplemental pay types:

- Performance bonus
- Quarterly bonus
- Yearly bonus

Ability to commute/relocate:

- Pune, Maharashtra: Reliably commute or planning to relocate before starting work (required)

Application Question(s):

- Are you okay with salary range between 20k-25k? + Incentives
- Can you work in rotational shifts?
- Can you speak fluently in English? Will you be able to communicate with International people?
- Are you from Pune? Preferred

**Experience**:

- total work: 1 year (required)

**Language**:

- English (required)

**Speak with the employer**
+91 9699875831


  • Client Representative

    2 months ago


    Pune, India PROTONS INCORPORATION Full time

    EXCELLENT OPPORTUNITIES TO FRESHERS............... IMMEDIATE JOINERS ONLY............ Representing clients in the market and explain their services to HNI customers Coordination with clients on regular basis and solve their queries Handle HNI clients in banking portfolio Attain skills to effectively lead a team Conduct interactive presentations to customer...


  • Pune, India PROTONS INCORPORATION Full time

    EXCELLENT OPPORTUNITIES TO FRESHERS............... IMMEDIATE JOINERS ONLY............ Representing clients in the market and explain their services to HNI customers Coordination with clients on regular basis and solve their queries Handle HNI clients in banking portfolio Attain skills to effectively lead a team Conduct interactive presentations to customer...


  • Pune, Maharashtra, India The Bank of New York Mellon Corporation Full time

    Bring your ideas. Make history. BNY Mellon offers an exciting array of future-forward careers at the intersection of business, finance, and technology. We are one of the world's top asset management and banking firms that manages trillions of dollars in assets, custody and/or administration. Known as the “bank of banks” - 97% of the world’s top banks...


  • Pune, India The Bank of New York Mellon Corporation Full time

    **Associate, Client Service Representative I** **_Bring your ideas. Make history. _** BNY Mellon offers an exciting array of future-forward careers at the intersection of business, finance, and technology. We are one of the world's top asset management and banking firms that manages trillions of dollars in assets, custody and/or administration. Known as the...


  • pune, India BNY Mellon Full time

    Associate, Client Service Representative I Bring your ideas. Make history.  BNY Mellon offers an exciting array of future-forward careers at the intersection of business, finance, and technology. We are one of the world's top asset management and banking firms that manages trillions of dollars in assets, custody and/or administration. Known as the “bank...


  • Pune, India BNY Mellon Full time

    Associate, Client Service Representative IBring your ideas. Make history. BNY Mellon offers an exciting array of future-forward careers at the intersection of business, finance, and technology. We are one of the world's top asset management and banking firms that manages trillions of dollars in assets, custody and/or administration. Known as the “bank of...


  • Pune, Maharashtra, India The Bank of New York Mellon Corporation Full time

    **Associate, Client Service Representative I** **_Bring your ideas. Make history. _** BNY Mellon offers an exciting array of future-forward careers at the intersection of business, finance, and technology. We are one of the world's top asset management and banking firms that manages trillions of dollars in assets, custody and/or administration. Known as the...

  • Representative, Client

    2 months ago


    Pune, India The Bank of New York Mellon Corporation Full time

    Client Onboarding/Transitions/Conversions - S2Supports client onboarding/transition/conversion projects by performing a set of basic operational activities. Responsible for set-up of new clients and maintenance of existing clients on a standard system. Recognizes and solves typical problems that can occur in own work area by evaluating and selecting...


  • Pune, India The Bank of New York Mellon Corporation Full time

    Client Reporting, Performance - S3Assists in collecting client portfolio performance data and may assist in the creation of reports using the collected data. Acts as an escalation point for clients after they have engaged with lower level support staff.Produces more complicated data sets for examination by Client Reporting and Performance staffAnalyzes...


  • pune, India THE BANK OF NEW YORK MELLON CORPORATION Full time

    Associate, Client Service Representative I Bring your ideas. Make history.  BNY Mellon offers an exciting array of future-forward careers at the intersection of business, finance, and technology. We are one of the world's top asset management and banking firms that manages trillions of dollars in assets, custody and/or administration. Known as the...


  • Pune, India Hiring for client of Jupiter Consulting Full time

    Hello, Greetings from Jupiter Business Services, We are hiring Medical Representative at Madhur health and nutrition Pvt Ltd Pune. Below are the details: About Company: Madhur health and nutrition Pvt Ltd -Established in 2000,pharmaceutical industry, manufacturing herbal products. Role: Medical Representative Qualification: D.pharmacy Work Location...


  • Pune, India enhanceplus Consultant Full time

    **Job Overview**: We are looking for an efficient and skilled Customer Service Representative for our call center. As a Customer Service Representative, your job is to provide excellent customer support to our clients. You will act as a liaison between our company and the clients. You will be required to respond to customers’ queries and resolve them as...


  • Pune, India The Bank of New York Mellon Corporation Full time

    Client Processing - S3Provides quality client service and support to internal clients and occasionally external clients on a daily basis, including phone interaction, problem resolution and account transaction processing in a timely manner.Under direct supervision, performs routine operational tasks in a product or functional area, processing updates to...


  • Pune, India BNY Mellon Full time

    Client Service - IC2Works with external clients to resolve moderately complex day-to-day issues and direct them to appropriate resources at BNY Mellon.Supports clients in addressing moderately complex operational and technical issues and ensuring requests are executed. Applies intermediate problem solving skills, experience and judgement to analyze...


  • Pune, India BNY Mellon Full time

    Client Service - IC2Works with external clients to resolve moderately complex day-to-day issues and direct them to appropriate resources at BNY Mellon.Supports clients in addressing moderately complex operational and technical issues and ensuring requests are executed. Applies intermediate problem solving skills, experience and judgement to analyze...

  • Representative, Client

    2 months ago


    Pune, India BNY Mellon Full time

    Overview Client Onboarding/Transitions/Conversions - S2Supports client onboarding/transition/conversion projects by performing a set of basic operational activities. Responsible for set-up of new clients and maintenance of existing clients on a standard system. Recognizes and solves typical problems that can occur in own work area by evaluating and selecting...


  • Pune, Maharashtra, India enhanceplus Consultant Full time

    **Job Overview**: We are looking for an efficient and skilled Customer Service Representative for our call center. As a Customer Service Representative, your job is to provide excellent customer support to our clients. You will act as a liaison between our company and the clients. You will be required to respond to customers’ queries and resolve them as...


  • Pune, Maharashtra, India The Bank of New York Mellon Corporation Full time

    Associate, Client Service Representative I **_G grade _** **_Bring your ideas. Make history. _** BNY Mellon offers an exciting array of future-forward careers at the intersection of business, finance, and technology. We are one of the world's top asset management and banking firms that manages trillions of dollars in assets, custody and/or administration....


  • Pune, Maharashtra, India The Bank of New York Mellon Corporation Full time

    **BNY Mellon is an Equal Employment Opportunity/Affirmative Action Employer. Minorities/Females/Individuals With Disabilities/Protected Veterans.** **Our ambition is to build the best global team - one that is representative and inclusive of the diverse talent, clients and communities we work with and serve - and to empower our team to do their best work....


  • Pune, India enhanceplus Consultant Full time

    JobOverviewWe are looking for an efficient andskilled Customer Service Representative for our call center. As aCustomer Service Representative your job is to provide excellentcustomer support to our clients. You will act as a liaison betweenour company and the clients. You will berequired to respond to customers queries and resolve them as soonas possible....