Customer Service Associate
2 weeks ago
**Responsibilities**
- Understanding the products and services offered by the company.
- Setting a sales target and developing a marketing strategy for the same.
- Calling existing and potential customers to update them about the recent launches.
- Updating the database with all the customer's information.
- Ensuring the customers are satisfied by the services provided to them.
- Using a sales script to handle the customers efficiently.
- Building a strong relationship with the old and existing customers.
- Taking and processing customers' orders in a professional manner.
- Creating monthly sales reports and presenting them to the Telesales Manager.
- Providing an excellent customer service to the custmers.
- Answering to customers' questions in regards to products and services.
- Adhering to all the company’s rules and regulations.
- Stay abreast with the latest trends in the industry.
**Requirements**:
- High school diploma.
- Excellent oral and written communication skills.
- Pleasant and customer-oriented individual.
- Ability to handle multiple tasks.
- Exceptional sales and negotiation skills.
- Ability to solve complex problems promptly.
- Ability to deal with different personalities.
- Good time management skills.
- Ability to provide excellent customer service.
*Speak with the employer* 9315711767 (HR)
**Job Types**: Part-time, Fresher, Temporary
Part-time hours: 30 per week
**Salary**: From ₹10,000.00 per month
**Benefits**:
- Health insurance
- Leave encashment
- Paid sick time
- Paid time off
- Provident Fund
Schedule:
- Morning shift
Supplemental pay types:
- Joining bonus
- Overtime pay
- Performance bonus
- Yearly bonus
Ability to commute/relocate:
- Gurgaon, Haryana: Reliably commute or planning to relocate before starting work (required)
**Education**:
- Higher Secondary(12th Pass) (preferred)
**Experience**:
- total work: 1 year (preferred)
- Customer service: 1 year (preferred)
**Language**:
- English (preferred)
- Hindi (preferred)
**Speak with the employer**
+91 9315711767
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