Application Support

2 weeks ago


Bengaluru, India Superior Group Full time

**Description**

**Duties and Responsibilities**:

- Able to perform effective Incident Management from incident start through resolution,
- partnering with Development to determine root causes, and driving rigorous Problem
- Management to follow through on actions
- Proactive issue identification and resolution
- Own the production environment, monitoring availability and ensure a holistic system
- Triage and Remediate production systems
- Resolve issues within SLA
- Achieve 90% automation and reduce manual intervention
- Be the primary operational support engineer for multiple large distributed critical

**Job Requirements**
- Engineering degree with 5+ years of experience in Application Support
- Strong understanding of modern monitoring and logging technologies (Logz.io, Cloud
- Watch, Splunk, DynaTrace, New Relic, AppDynamics, etc.)
- Understand microservice architecture
- Experience in Unix, Shell scripting/Python, SQL, AWS, etc
- Excellent communication, presentation and documentation skills
- Strong experience with Intake, Problem Management, and Service Availability
- Management
- Basic knowledge of CI/CD tools and concepts
- Knowledge of ITIL processes
- Ready to work in shifts


  • Applications Support

    4 weeks ago


    Bengaluru, India JPMorgan Chase Bank, N.A. Full time

    Operational services **Required Skills**: CORE ACTIVITES: As an Environment Management associate you will be expected to conduct the following activities: - Maintaining planning records of environment bookings and environmental requirements to support testing. - Documenting all environments including ownership, service levels, versions and infrastructure...

  • Application Support

    4 weeks ago


    Bengaluru, India Blue Ocean Ventures Full time

    Skill: Application Support. Role: Application Support Engineer Experience: 4-7 years Location: Pune Full time with: Tech Mahindra **Job Description**: - The role holder is responsible for planning, executing, controlling & closure of projects, majorly involving in technical requirements of the project. - He/she will guide and review the in the...

  • Application Support

    1 month ago


    Bengaluru, India JPMorgan Chase Bank, N.A. Full time

    **Introduction**: We have an exciting and rewarding opportunity for you to take your Infrastructure/Application support career to the next level. **Job summary**: As part of the job role at JPMorgan Chase, you serve as a software and systems administrator to operate and manage large-scale, massively distributed, fault tolerant systems. You are responsible...

  • Applications Support

    1 month ago


    Bengaluru, Karnataka, India JPMorgan Chase & Co Full time

    **JOB DESCRIPTION** This is an exciting opportunity to join the Valuations Control technology group at JPMorgan. In this business-facing technology support role, you will be at the forefront of supporting technology solutions for various products covered within both locally and globally. **Responsibilities**: - Providing Business facing technology and...


  • Bengaluru, India Saaki Argus & Averil Consulting Full time

    About the Client:A global IT MNC companyRoles & Responsibilities:Lead system and application support - both on prem and cloudKnowledge and experience in on prem and cloud infra managementWork on upgrade, patches in Unix and windows environmentHandle complex transaction/ application, incident management, Devops CI/CD pipelinePreferred Skills:B.E. / B.Tech or...

  • Application Support

    4 weeks ago


    Bengaluru, India Xpheno Full time

    **3 - 7 Year**: **Bangalore**: *** - OPERATIONAL SUPPORT: - Respond to requests from the Helpdesk and support internal users on various desktop systems issues. Assess assigned severity levels and prioritize work accordingly. In some locations, (may) maintain print queues. - Provide extended technical support to local network or system users and troubleshoot...


  • Bengaluru, India Iron Mountain Full time

    At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. That’s why we need smart, committed people to join us. Whether you’re looking to start your career or make a change, talk to us and see how you can elevate the power of your work at Iron Mountain.We provide expert, sustainable...


  • Bengaluru, India Iron Mountain Full time

    At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. That’s why we need smart, committed people to join us. Whether you’re looking to start your career or make a change, talk to us and see how you can elevate the power of your work at Iron Mountain. We provide expert, sustainable...


  • Bengaluru, India Saaki Argus & Averil Consulting Full time

    About the Client: A global IT MNC company Roles & Responsibilities: Lead system and application support - both on prem and cloud Knowledge and experience in on prem and cloud infra management Work on upgrade, patches in Unix and windows environment Handle complex transaction/ application, incident management, Devops CI/CD pipeline Preferred Skills: ...


  • Bengaluru, India MUFG Global Service (MGS) Full time

    Job Profile Position details: To perform BAU application and operation support on multiple Data Management Systems across MUFG Bank EMEA and MUS International. The role will form part of BAU team in managing and resolving incidents, problems and changes. Roles and Responsibilities: Delivery: Work in Shifts based on rota. Identify and resolve technical...


  • Bengaluru, India Appcast Full time

    Job SummaryAECOM Information Technology is seeking an Applications Support Analyst to support a variety of applications and their interfaces within the enterprise applications portfolio within the applications support team.The initial applications will include HR Applicant Tracking System, finance Contract Lifecycle Management and Digital Adoption Platform...

  • Applications Support

    4 weeks ago


    Bengaluru, Karnataka, India JPMorgan Chase & Co Full time

    **JOB DESCRIPTION** **Responsibilities**: - Develop tools and visualization to understand our customer experience and their product interaction - Develop solutions to automate manual development & operational task. - Responsible for the availability, performance, change management, telemetry, and capacity management of their services - Engage in with the...


  • Bengaluru, India Altisource Full time

    Job DescriptionHandle production incidents in an effective manner and provide quick turnaround to customersCommunicate adequately with customers to keep them informed on the status of their tickets at all timesCo-ordinate with internal stakeholders such as QE, Product Management, Infrastructure support and Release management teams to deliver solutions to...


  • Bengaluru, India Q2 Full time

    Description Q2 is seeking an  Application Support Analyst to handle inbound calls from external customers seeking technical support for the Q2 Solution. This is a technical support role that requires mid-sized application troubleshooting and support as well as a customer centric personality. Qualified candidates must have experience with...


  • Bengaluru, India Infogain Full time

    Application Support Engineer (Senior) with skills Application Support Engineer, Application Engineer for location Any Infogain Base Location (Noida, Gurugram, Bangalore, Mumbai, Pune)Posted on: May 16, Share on Linkedin Share on Twitter Share on FacebookROLES & RESPONSIBILITIESAs a member of the Enterprise Technical Services team, a Contact Center AI Support...


  • Bengaluru, India Altisource Full time

    Job Description Handle production incidents in an effective manner and provide quick turnaround to customers Communicate adequately with customers to keep them informed on the status of their tickets at all times Co-ordinate with internal stakeholders such as QE, Product Management, Infrastructure support and Release management teams to deliver...


  • Bengaluru, India Infogain Full time

    Application Support Engineer (Senior) with skills Application Support Engineer, Application Engineer for location Any Infogain Base Location (Noida, Gurugram, Bangalore, Mumbai, Pune) Posted on: May 16, Share on Linkedin Share on Twitter Share on Facebook ROLES & RESPONSIBILITIES As a member of the Enterprise Technical Services team, a Contact...


  • Bengaluru, India Infogain Full time

    Application Support Engineer (Senior) with skills Application Support Engineer, Application Engineer for location Any Infogain Base Location (Noida, Gurugram, Bangalore, Mumbai, Pune) Posted on: May 14, Share on Linkedin Share on Twitter Share on Facebook ROLES & RESPONSIBILITIES As a member of the Enterprise Technical Services team, a Contact...


  • Bengaluru, India Saaki Argus & Averil Consulting Full time

    About theClient: A global IT MNCcompany Roles &Responsibilities: Lead system andapplication support both on prem and cloudKnowledge and experience in on prem and cloud inframanagement Work on upgrade patches in Unix andwindows environment Handle complextransaction/ application incident management Devops CI/CDpipeline PreferredSkills: B.E. / B.Tech...


  • Bengaluru, India Yitro business consultants Full time

    JAVA APPLICATION SUPPORT ENGINEER EXP : 3-6 yearsLocation : Bangalore - Work from OfficeQualification & Experience :- Experience in Application support- production support, Preferred L3 support in Java related applications- Good in coding and debugging in Java.- Hands on experience in Unix environment - should be good in Linux and shell scripting- Able to...