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Client Services Associate

1 month ago

Bandra Mumbai Maharashtra, India STREETVIEW FOODS LLP Full time

Ensuring a positive and professional client service experience.
- Directing client complaints or complex queries to relevant departments in a timely manner.
- Providing clients with technical assistance on products and services.
- Expediting serious issues to management toward prompt resolution.
- Building positive client relations by checking in regularly and following up on active processes.
- Maintaining client records and documenting processes.
- Identifying potential client services concerns and facilitating proactive intervention steps.
- Keeping track of new products on offer, as well as emerging trends in client services.
- Recommending product improvements based on client services feedback.

Pay: ₹25,000.00 - ₹40,000.00 per month

Schedule:

- Rotational shift

Supplemental pay types:

- Performance bonus

**Experience**:

- total work: 1 year (preferred)

Work Location: In person