Customer Relationship Executive for Social Media
2 months ago
Position : Customer Relationship Executive For Social Media
**Work location: Nagpur**
**Responsibilities**:
1)Client Communication: Serve as the main point of contact for clients, maintaining regular communication to understand their objectives, concerns, and feedback.
2)Client Relationship Management: Develop strong, trusting relationships with clients by demonstrating expertise, reliability, and proactive support.
3)Needs Assessment: Conduct thorough needs assessments with clients to identify their social media goals, target audience, and desired outcomes.
4)Solution Development: Collaborate with internal teams, including social media strategists, content creators, and analysts, to develop customized solutions aligned with client objectives.
5)Account Management: Oversee the execution of social media campaigns, ensuring they meet client expectations in terms of quality, timing, and performance metrics.
6)Issue Resolution: Address any client concerns or issues promptly and effectively, working to resolve conflicts and maintain client satisfaction
**Job Types**: Full-time, Fresher
**Salary**: ₹15,000.00 - ₹32,000.00 per month
**Benefits**:
- Cell phone reimbursement
Schedule:
- Day shift
Supplemental pay types:
- Performance bonus
**Education**:
- Bachelor's (preferred)
Work Location: In person
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