Customer Relationship Executive for Social Media

2 months ago


Nagpur Maharashtra, India Triedge Solution Full time

Position : Customer Relationship Executive For Social Media

**Work location: Nagpur**

**Responsibilities**:
1)Client Communication: Serve as the main point of contact for clients, maintaining regular communication to understand their objectives, concerns, and feedback.

2)Client Relationship Management: Develop strong, trusting relationships with clients by demonstrating expertise, reliability, and proactive support.

3)Needs Assessment: Conduct thorough needs assessments with clients to identify their social media goals, target audience, and desired outcomes.

4)Solution Development: Collaborate with internal teams, including social media strategists, content creators, and analysts, to develop customized solutions aligned with client objectives.

5)Account Management: Oversee the execution of social media campaigns, ensuring they meet client expectations in terms of quality, timing, and performance metrics.

6)Issue Resolution: Address any client concerns or issues promptly and effectively, working to resolve conflicts and maintain client satisfaction

**Job Types**: Full-time, Fresher

**Salary**: ₹15,000.00 - ₹32,000.00 per month

**Benefits**:

- Cell phone reimbursement

Schedule:

- Day shift

Supplemental pay types:

- Performance bonus

**Education**:

- Bachelor's (preferred)

Work Location: In person



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