Receptionist/administrator

3 weeks ago


Uttam Nagar Delhi Delhi, India Efficient It and Electronics Services Private Limited Full time

Key Responsibilities:
Reception Duties:

- Greet and welcome visitors, clients, and guests in a friendly and professional manner.
- Provide information about the company, its services, and direct visitors to the appropriate personnel.
- Handle incoming and outgoing courier packages and maintain records.
- Manage the reception area, ensuring it is clean, organized, and presentable.

Telecalling Responsibilities:

- Make outgoing calls to potential and existing clients, customers, or partners as per the assigned list.
- Conduct market research to gather information about potential leads or prospects.
- Follow-up with existing clients to build and maintain good relationships.
- Handle customer inquiries, resolve issues, and escalate complaints to the appropriate department if necessary.
- Schedule appointments, meetings, or consultations as required.
- Ensure accurate and timely documentation of calls and maintain a call log.

Administrative Support:

- Assist in various administrative tasks, including data entry, filing, and record keeping.
- Coordinate with other departments to relay messages or facilitate communication.
- Manage office supplies and order new stock when necessary.

Communication and Professionalism:

- Maintain a high level of professionalism and customer service while interacting with clients and colleagues.
- Ensure proper etiquette and courteous behavior during all interactions, whether in person or over the phone.

**Job Types**: Full-time, Fresher

**Salary**: ₹12,000.00 - ₹20,000.00 per month

**Benefits**:

- Paid sick time

Schedule:

- Day shift

Ability to commute/relocate:

- Uttam Nagar, Delhi, Delhi: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- Microsoft Office: 1 year (required)
- Front desk - Receptionist: 1 year (required)
- total work: 1 year (required)

**Language**:

- English (required)



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