Associate Sme

2 weeks ago

Jaipur, India Microland Full time

Additional details

**Level**
- P3**Requirement location**
- India - Jaipur**Number of Position**
- 1**Employment type**
- ML**Cluster/Group**
- Microland Delivery**Business Unit**
- APAC**Department**
- Field Services - Tech Ops**Job Description**:
Required Skill
Technology - Hardware and Networking|Installation, configuration, maintainance & repair
Technology - Windows & MAC Support|OS administration
Technology - Exchange and Mobility Clients|Installation & configuration
Technology - Audio, Video support|Installation & configuration
Process - Software / IT Quality And Delivery Processes|ITIL
Process - Software / IT Quality And Delivery Processes|ITIL
Behavioral - Aptitude|Communication
Details

**Responsibilities**:
Field Services support Engineers 20 primary responsibility is to provide support to an organization 20s IT systems to help them meet their business goals, this is done by ensuring that all computers and networks operate efficiently with high uptime. As a desktop engineer, you may need to assemble and install client desktop computers and assist the end-user in securing their hardware. This role also involves hands & feet support for various IT support teams to perform activities related to periodic maintenance to handling individual systems hardware, software, and network queries

1. To support daily technical support activities for computers & all other end point devices
2. Update the support ticket with the progress
3. To set up and test desktop computer peripherals
4. To perform the system changes adhered to organizational policies
5. Conduct remote desktop troubleshooting to end-users along with documentation ticket maintenance
6. Maintain technical documentation in association with other functional departments

Technical Skills
Hardware and Networking:
1. Hardware Knowledge on multiple vendor end point products to troubleshoot & isolating hardware issues
2. Ability to install drivers and configure
3. Ability to provide physical support for mounting of DC HW, basic connectivity establishment
4. Ability to Install remote tools like Putty to establish connectivity between two devices
5. Ability to replace allowed HW components (such as HDD, memory)
6. Ability to work with various assessment tools to identify the different hardware models available
7. Ability to test the compatibility of Image with the various hardware models available, where needed

Windows Operating System:
2. Maintain Windows Desktop, VDI, laptop and thin client builds & deploy images on multiple desktops independently
3. Install, configure, and manage end point servers; help troubleshoot server issues on escalated client issues
4. Working knowledge on AD Users & Group administration, FSMO Roles, Site and Subnets
5. Technical understanding of FRS Configuration / Troubleshooting
6. Global Catalog Server, AD Group Policy
7. Technical understanding of AD tools and resource kit tools, Software, service pack installation
8. Install, configure, and manage multiple Client OS; Help troubleshoot client OS issues; Knowledge on various OS servicing tools like DISM, Sysprep etc.

Exchange and Mobility Clients:
2. Ability to configure multiple mailboxes
3. Ability configures rules and calendars, configure extended calendars
4. Ability to customize (such as signature, meeting)

Printer management:
1. Ability to troubleshoot and manage service calls for prin

  • Associate-technology Services

    1 day ago

    Jaipur, India MetLife Full time

    **Job Description - E-Deploy**: **Function, Responsibility Level: Associate/Sr. Associate**: **Reports to (Responsibility Level): TL/AM** **Supervises: Tanya Singh** **Global Grade: 7M/8M** **India Cost Center (85 series): 81027108** **Complexity**: **T2C2** **PID/s Load Mapping**:M2-2008-IS-037 **Position Summary** Team will do setups, cancellations,...

  • Insurance Associate

    4 days ago

    Jaipur, India MetLife Full time

    **Position Summary** Team will do setups, cancellations, any modification for National Account, Voluntary Benefits, Regional Market, Local market and VB down market segments on MyBenefits Admin and MetLink Admin. he will also set up SOH feature on LP Admin as well as provide back up for registration on SSO Admin - Associate/Sr. Associate are required to...

  • Associate

    Found in: Talent IN C2 - 3 weeks ago

    Jaipur, India Genpact Full time

    Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose – the relentless pursuit of a world that works better for people –...

  • Finance Associate

    3 days ago

    Jaipur, India MetLife Full time

    **Position Summary** Assist in establishing and evaluating personal and team stretch goals. 2. Promote personal and team optimal performance in all areas including speed, volume, accuracy, controls and service 3. Promote personal and team optimal performance in all areas including speed, volume, accuracy, controls and service 4. Participate with other...

  • AFC Transaction Monitoring Investigator

    Found in: Talent IN C2 - 3 weeks ago

    Jaipur, India F336 Deutsche India Private Limited, Jaipur Branch Full time

    Description : Transaction monitoring (TM) is an essential element of the Anti-Money Laundering (AML) policy within Deutsche Bank (DB). DB is required to monitor transactions and undertakes a risk-based approach towards transaction monitoring to identify potentially unusual and suspicious transaction behavior in order to detect and prevent the misuse...

  • AFC Transaction Monitoring Investigator

    Found in: Whatjobs IN C2 - 1 week ago

    jaipur, India F336 Deutsche India Private Limited, Jaipur Branch Full time

    Description : Transaction monitoring (TM) is an essential element of the Anti-Money Laundering (AML) policy within Deutsche Bank (DB). DB is required to monitor transactions and undertakes a risk-based approach towards transaction monitoring to identify potentially unusual and suspicious transaction behavior in order to detect and prevent the...

  • Regulatory Control Support

    4 days ago

    Jaipur, India Deutsche Bank Full time

    **Job Title**:Analyst/Sr. Analyst - L1 Transaction Monitoring, AML FCO APAC **Location**:Jaipur, India **Role Description**: Transaction monitoring (TM) is an essential element of the Anti-Money Laundering (AML) policy within Deutsche Bank (DB). DB is required to monitor transactions and undertakes a risk based approach towards transaction monitoring to...

  • Mt Ap

    1 week ago

    Jaipur, Rajasthan, India Genpact Full time

    **_With a startup spirit and 115,000 + curious and courageous minds, we have the expertise to go deep with the world’s biggest brands—and we have fun doing it! We dream in digital, dare in reality, and reinvent the ways companies work to make an impact far bigger than just our bottom line. We’re harnessing the power of technology and humanity to create...

  • Domain Trainee

    4 days ago

    Jaipur, Rajasthan, India Genpact Full time

    **_With a startup spirit and 115,000 + curious and courageous minds, we have the expertise to go deep with the world’s biggest brands—and we have fun doing it! We dream in digital, dare in reality, and reinvent the ways companies work to make an impact far bigger than just our bottom line. We’re harnessing the power of technology and humanity to create...

  • Deutsche Bank

    Found in: beBee jobs IN - 3 weeks ago

    Bangalore/Jaipur/Rajasthan, India iimjobs Full time

    Role Description: Transaction monitoring (TM) is an essential element of the Anti-Money Laundering (AML) policy within Deutsche Bank (DB). DB is required to monitor transactions and undertakes a risk based approach towards transaction monitoring to identify potentially unusual and suspicious transaction behavior in order to detect and prevent the misuse of...

  • Sales Executive

    5 days ago

    Jaipur, Rajasthan, India Sona Papers Private Limited Full time

    About the company: The inception of Sona Papers was just a step towards a story that would need infinite pages to write. Refining the invention that gave birth to art, we strove to provide premium paper range to merge with diverse creative needs. Conceived in 1966, our vision has been to be at the forefront of a revolution that dipped with ideas and...