Workspace Delivery Coordinator

3 weeks ago

Bengaluru, India JLL Full time

JLL supports the Whole You, personally and professionally.

Workplace Delivery Coordinator
Work Dynamics

**What this job involves**:
Overall Role
This position is in its nature proactive and focused on the detail, to ensure workplace services are delivered to an agreed consistent standard to enable Occupant and Guest Experience based on requirements “works every time”, while maintaining safe working practices throughout all we do.

The role actively ensures the day to day service delivery by the Workplace team and vendor partners, ensuring compliance to SOPs and SLAs. Importantly alignment must prevail with the Workplace Experience team to ensure service delivery to the ultimate target of creating Customer Delight, with agility of mind, and so service provision, to maintain this alignment.

Transforming to the Workplace Team of the future
Commitment to deliver the best level of service every time through obsessive level of attention detail

Ensures resets back to agreed format, including owning Clear Deck policy / Lost property process enactment and associated reporting to Workplace Experience team to allow for onward sharing with LOBs

Proactive checks to agreed schedule, reviewing ping reports from with a proportion after business hours so Occupants come back to refreshed and clean workplace

Operations Management
Functional operational control to deliver excellence every time

Implement service tasks, procedures and policies and measure performance

Review and spot-check suppliers/service providers performance to ensure contractual obligations are delivered

Understand the operational & technical requirements of the site and ensure that current contracts are maintained to provide necessary supplies and services

Provide comprehensive workplace management for the office premises

Implement and manage the change control process

Resolve user's complaints and concerns with solutions and follow up

Be able to resolve problems or improve operations

Implementation of service task, procedures and policies

Prepare risk assessments for self-delivery

Assist with critical out-of-hours issues & participate as a key team member in responses to emergency situations

Report building incident following with set escalation channels with measures and solutions

Responsible for monitoring and managing staff performance with criteria set in Individual Performance Management

Coordinate, manage and oversee vendors to perform a wide range of workplace-related services

Ensure service deliverables meet SLAs and KPIs

Work with all related parties on timely delivery of all services

Ensuring up to date information on Client’s Property Services SharePoint

When necessary raise risks to Workplace Experience Site Lead for further investigation

Continuous Improvement implementation

Cost saving mind-set that drives value for service as every level

Conduct data analysis report when necessary

Support with critical out-of-hours issues & participate as a key team member in responses to emergency situations

Resets back to agreed format, including owning Clear Deck policy / Lost property process enactment and associated reporting to Workplace Experience team to allow for onward sharing with LOBs

Proactive checks to agreed schedule, reviewing ping reports from with a proportion after business hours so Occupants come back to refreshed and clean workplace

Ideal Experience
Excellent verbal and written communication skills

A minimum of 3 years in the facility management industry/hospitality industry

An added benefit would be a Bachelor’s degree in facilities management, building, business or other related field; however, this is not a must.

Other Personal Characteristics
Detail focused and proactive in nature

Self-motivated

Exhibits honesty & trustworthiness

Open to new ideas & willing to challenge status quo

**What we can do for you**:
At JLL, we make sure that you become the best version of yourself by helping you realise your full potential in an entrepreneurial and inclusive work environment. We will empower your ambitions through our dedicated Total Rewards Program, competitive pay and benefits package.

Personalized benefits that support personal well-being and growth:
JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.

About JLL
- We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the m

  • Workspace Delivery Coordinator

    2 days ago

    Bengaluru, India JLL Full time

    Workspace Delivery Coordinator Work Dynamics OVERALL ROLE The role oversees the day to day housekeeping operations management and vendor partners in order to maintain a large, modern and upscale office and enforces quality assurance for cleanliness. Importantly alignment must prevail with the Workspace Experience team to ensure gearing of the...

  • Workspace Delivery Coordinator

    2 weeks ago

    Bengaluru, India JLL Full time

    JLL supports the Whole You, personally and professionally. Workspace Delivery Coordinator Work Dynamics What this job involves? OVERALL ROLE The role oversees the day to day housekeeping operations management and vendor partners in order to maintain a large, modern and upscale office and enforces quality assurance for cleanliness. Importantly alignment...

  • Workspace Delivery Coordinator

    3 weeks ago

    Bengaluru, India JLL Full time

    JLL supports the Whole You, personally and professionally. Workspace Delivery Coordinator Work Dynamics OVERALL ROLE The role oversees the day to day housekeeping operations management and vendor partners in order to maintain a large, modern and upscale office and enforces quality assurance for cleanliness. Importantly alignment must prevail with the...

  • Workspace Delivery Coordinator

    3 days ago

    Bengaluru, Karnataka, India JLL Full time

    JLL supports the Whole You, personally and professionally.Workspace Delivery CoordinatorWork DynamicsWhat this job involves?OVERALL ROLEThe role oversees the day to day housekeeping operations management and vendor partners in order to maintain a large, modern and upscale office and enforces quality assurance for cleanliness. Importantly alignment must...

  • Workspace Engineer

    3 days ago

    Bengaluru, Karnataka, India Universal Technology Solutions (UEBIZ) Full time

    Workspace Engineer - Azure (w365, AVD, Citrix) DevopsResponsible for design, deployment, management, and support of VDI, XenApp, Windows365, Azure VDI, and Netscaler. Experience in IGEL is preferred. Needs to have automation and integration experience with the latest AI technologies such as Power Automate and Copilot. Extensive experience of all Workspace...

  • Workspace Enablement Lead

    3 days ago

    Bengaluru, Karnataka, India JLL Full time

    Workspace Enablement Lead Work Dynamics What this job involves: ROLE AND RESPONSIBILITIES OVERALL ROLE This position is responsible for creating "Delight" by breeding a Customer-Centric Experience for Occupants and Guests within assigned portfolio, with the focus on providing outstanding Experience in the Workspace. This candidate will have...

  • Workspace Enablement Lead

    3 weeks ago

    Bengaluru, India JLL Full time

    Workspace Enablement Lead Work Dynamics What this job involves: ROLE AND RESPONSIBILITIES OVERALL ROLE This position is responsible for creating “Delight” by breeding a Customer-Centric Experience for Occupants and Guests within assigned portfolio, with the focus on providing outstanding Experience in the Workspace. This candidate...

  • Workspace Enablement Lead

    3 weeks ago

    Bengaluru, India JLL Full time

    Workspace Enablement LeadWork DynamicsWhat this job involves:ROLE AND RESPONSIBILITIESOVERALL ROLEThis position is responsible for creating “Delight” by breeding a Customer-Centric Experience for Occupants and Guests within assigned portfolio, with the focus on providing outstanding Experience in the Workspace.This candidate will have a deep...

  • Workspace Enablement Lead

    3 days ago

    Bengaluru, Karnataka, India JLL Full time

    Workspace Enablement LeadWork DynamicsWhat this job involves:ROLE AND RESPONSIBILITIESOVERALL ROLEThis position is responsible for creating "Delight" by breeding a Customer-Centric Experience for Occupants and Guests within assigned portfolio, with the focus on providing outstanding Experience in the Workspace.This candidate will have a deep understanding of...

  • Workplace Delivery Coordinator

    3 weeks ago

    Bengaluru, India JLL Full time

    JLL supports the Whole You, personally and professionally. Workspace Delivery Coordinator Work Dynamics What this job involves? OVERALL ROLE The role oversees the day to day housekeeping operations management and vendor partners in order to maintain a large, modern and upscale office and enforces quality assurance for cleanliness. Importantly alignment...

  • Workplace Delivery Coordinator

    3 days ago

    Bengaluru, Karnataka, India JLL Full time

    JLL supports the Whole You, personally and professionally.Workspace Delivery CoordinatorWork DynamicsWhat this job involves?OVERALL ROLEThe role oversees the day to day housekeeping operations management and vendor partners in order to maintain a large, modern and upscale office and enforces quality assurance for cleanliness. Importantly alignment must...

  • Assistant Workspace Experience Manager-1

    3 days ago

    Bengaluru, Karnataka, India JLL Full time

    JLL supports the Whole You, personally and professionally.Assistant Workspace Experience ManagerWork DynamicsWhat this job involves:Transforming to the Workspace Team of the futureCreates Occupant DelightHas a natural hospitality-orientated communications acumenEmbedded "Go To" trusted Workspace partner fostering all-level relationshipsUnderstands business...

  • Project Manager

    4 weeks ago

    Bengaluru, India BHIVE Workspace Full time

    Role : Project ManagerExperience: 4-8 years of relevant experienceContract Duration : Full TimeQualification : Bachelor's degree in Real Estate, Construction Management, Architecture, Engineering, or related field. Master's degree or professional certification is a plus.Interview Process : Applicant questionnaire > Face to Face Rounds > HR RoundAbout the...

  • Project Manager

    2 weeks ago

    Bengaluru, India BHIVE Workspace Full time

    Role : Project ManagerExperience: 4-8 years of relevant experienceContract Duration : Full TimeQualification : Bachelor's degree in Real Estate, Construction Management, Architecture, Engineering, or related field. Master's degree or professional certification is a plus.Interview Process : Applicant questionnaire > Face to Face Rounds > HR RoundAbout the...

  • Project Manager

    4 weeks ago

    Bengaluru, India BHIVE Workspace Full time

    Role : Project ManagerExperience: 4-8 years of relevant experienceContract Duration : Full TimeQualification : Bachelor's degree in Real Estate, Construction Management, Architecture, Engineering, or related field. Master's degree or professional certification is a plus.Interview Process : Applicant questionnaire > Face to Face Rounds > HR RoundAbout the...

  • ▷ [3 Days Left] Project Manager

    4 weeks ago

    Bengaluru, India BHIVE Workspace Full time

    Role : Project ManagerExperience: 4-8 years of relevant experienceContract Duration : Full TimeQualification : Bachelor's degree in Real Estate, Construction Management, Architecture, Engineering, or related field. Master's degree or professional certification is a plus.Interview Process : Applicant questionnaire > Face to Face Rounds > HR RoundAbout the...

  • Assistant Workspace Experience Manager-1

    2 months ago

    Bengaluru, Karnataka, India JLL Full time

    JLL supports the Whole You, personally and professionally. Assistant Workspace Experience Manager Work Dynamics **What this job involves**: Transforming to the Workspace Team of the future Creates Occupant Delight Has a natural hospitality-orientated communications acumen Embedded “Go To” trusted Workspace partner fostering all-level...

  • Project Manager

    3 days ago

    Bengaluru, Karnataka, India BHIVE Workspace Full time

    Role : Project Manager Experience: 4-8 years of relevant experience Contract Duration : Full Time Qualification : Bachelor's degree in Real Estate, Construction Management, Architecture, Engineering, or related field. Master's degree or professional certification is a plus. Interview Process : Applicant questionnaire > Face to Face Rounds > HR Round ...

  • Project Manager

    3 days ago

    Bengaluru, Karnataka, India BHIVE Workspace Full time

    Role : Project ManagerExperience: 4-8 years of relevant experienceContract Duration : Full TimeQualification : Bachelor's degree in Real Estate, Construction Management, Architecture, Engineering, or related field. Master's degree or professional certification is a plus.Interview Process : Applicant questionnaire > Face to Face Rounds > HR RoundAbout the...

  • Project Manager

    3 days ago

    Bengaluru, Karnataka, India BHIVE Workspace Full time

    Role: Project ManagerExperience: 4-8 years of relevant experienceContract Duration: Full TimeQualification: Bachelor's degree in Real Estate, Construction Management, Architecture, Engineering, or related field. Master's degree or professional certification is a plusInterview Process: Applicant questionnaire > Face to Face Rounds > HR RoundAbout the Company:...