Facility Experience Coordinator

2 months ago


Bengaluru, India iCRC Full time

Helpdesk Management

End to end coordinating to close the Helpdesk tickets

Coordinating with the employees in case of any issued/ concerns/ suggestion

Assigning the task to respective owners and get the issue resolved in given timelines

Preparing the dashboards / Reports related with Helpdesk

Keep the update of Helpdesk requests

Manging the critical request in appropriate manner

Maintaining confidentiality on critical matters

Good Communication & interpersonal Skills



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