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Malayalam Voice Process

2 months ago

Chennai, India Snow Planners And Builders Full time

**We are Hiring**

**Role** : Customer support

**Location**: Kovilambakkam,Chennai

**Qualificatio**n: 12th / Graduate

**Language** : English & Malayalam

**Experience**:

- 0- 6 month

**Salary**: 13k - 16k CTC

**Shift** : General shift and Rotational week off

**RESPONSIBILITIES**:

- Managing a team of representatives offering customer support.
- Overseeing the customer service process.
- Resolving customer complaints brought to your attention.
- Creating policies and procedures.
- Planning the training and standardization of service delivery.
- Selecting and hiring new staff.
- Monitoring the work of individual representatives and of the team.
- Conducting quality assurance surveys with customers and providing feedback to the staff.

**WORK FROM OFFIC**E

**For more details contact - Tajunnisha HR (6380723976)**

**Salary**: ₹13,000.00 - ₹16,000.00 per month

**Benefits**:

- Provident Fund

Schedule:

- Day shift

Supplemental pay types:

- Performance bonus

Ability to commute/relocate:

- Chennai, Tamil Nadu: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- total work: 1 year (preferred)

**Speak with the employer**
+91 6380723976

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