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Malayalam Voice Process
2 months ago
**We are Hiring**
**Role** : Customer support
**Location**: Kovilambakkam,Chennai
**Qualificatio**n: 12th / Graduate
**Language** : English & Malayalam
**Experience**:
- 0- 6 month
**Salary**: 13k - 16k CTC
**Shift** : General shift and Rotational week off
**RESPONSIBILITIES**:
- Managing a team of representatives offering customer support.
- Overseeing the customer service process.
- Resolving customer complaints brought to your attention.
- Creating policies and procedures.
- Planning the training and standardization of service delivery.
- Selecting and hiring new staff.
- Monitoring the work of individual representatives and of the team.
- Conducting quality assurance surveys with customers and providing feedback to the staff.
**WORK FROM OFFIC**E
**For more details contact - Tajunnisha HR (6380723976)**
**Salary**: ₹13,000.00 - ₹16,000.00 per month
**Benefits**:
- Provident Fund
Schedule:
- Day shift
Supplemental pay types:
- Performance bonus
Ability to commute/relocate:
- Chennai, Tamil Nadu: Reliably commute or planning to relocate before starting work (required)
**Experience**:
- total work: 1 year (preferred)
**Speak with the employer**
+91 6380723976
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