Malayalam Voice Process

5 months ago


Chennai, India Om Innovation call service and Pvt ltd Full time

Airtel Malayalam voice process

DTH ( tv dish )

Job Role
- Customer Support Executive
- No sales No target
- Very easy process
- Must have very good fluency in Malayalam

There are four voice process

1st process
- Must handle customer queries
- Retain the customer in Airtel
- Must collect the feedback

2nd process
- Must explain the DTH plans to the customer
- Help them in renew the plans

3rd process
- Must give a reminder call to the customer before their tv dish recharge gets over

4th process
- This is about Airtel wifi
- Support the customer in wifi

All the four process has no tagets

Working hour
- 9 am to 6 pm
- Only 8 hours login
- 1 hour break

Week offs
- There are 6 working days
- 1 week off in a week
- That will be in rotation basis
- In a month 4

**Job Types**: Full-time, Regular / Permanent, Fresher

**Salary**: ₹12,000.00 - ₹14,000.00 per month

**Benefits**:

- Flexible schedule

Schedule:

- Day shift

Supplemental pay types:

- Yearly bonus

Ability to commute/relocate:

- Chennai, Tamil Nadu: Reliably commute or planning to relocate before starting work (preferred)


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