Malayalam Voice Process
5 months ago
Airtel Malayalam voice process
DTH ( tv dish )
Job Role
- Customer Support Executive
- No sales No target
- Very easy process
- Must have very good fluency in Malayalam
There are four voice process
1st process
- Must handle customer queries
- Retain the customer in Airtel
- Must collect the feedback
2nd process
- Must explain the DTH plans to the customer
- Help them in renew the plans
3rd process
- Must give a reminder call to the customer before their tv dish recharge gets over
4th process
- This is about Airtel wifi
- Support the customer in wifi
All the four process has no tagets
Working hour
- 9 am to 6 pm
- Only 8 hours login
- 1 hour break
Week offs
- There are 6 working days
- 1 week off in a week
- That will be in rotation basis
- In a month 4
**Job Types**: Full-time, Regular / Permanent, Fresher
**Salary**: ₹12,000.00 - ₹14,000.00 per month
**Benefits**:
- Flexible schedule
Schedule:
- Day shift
Supplemental pay types:
- Yearly bonus
Ability to commute/relocate:
- Chennai, Tamil Nadu: Reliably commute or planning to relocate before starting work (preferred)
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