Customer Support Officer

1 month ago


Chandigarh, India Aanvii Hearing Solutions Pvt. Ltd Full time

Responsibilities:

- Greet and welcome patients as soon as they arrive at the clinic.
- Answer, screen and respond to incoming phone calls.
- Ensure reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms and brochures).
- Order front office supplies and keep inventory of stock.
- Update calendars and schedule appointments.
- Keep updated records of office expenses and costs.
- Perform other clerical receptionist duties such as filing, photocopying, transcribing, updating google sheets, bank related work, etc.,

**Required Skills**:

- Proven work experience as a Receptionist, Front Office Representative or similar role
- Proficiency in Microsoft Office Suite.
- Hands-on experience with office equipment (e.g. fax machines and printers).
- Professional attitude and appearance.
- Solid written and verbal communication skills.
- Ability to be resourceful and proactive when issues arise
- Excellent organizational skills.
- Multitasking and time-management skills, with the ability to prioritize tasks
- Customer service attitude
- High school degree; additional certification in Office Management is a plus

**Salary**: ₹15,000.00 - ₹18,000.00 per month

Schedule:

- Day shift

**Education**:

- Bachelor's (preferred)

**Experience**:

- total work: 1 year (preferred)
- Customer service: 1 year (preferred)

**Language**:

- Hindi (preferred)
- English (preferred)

Expected Start Date: 06/02/2023



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